Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from jacksonville beach, fl

Great location

Posted Nov 24, 2016
Wonderful to experience springs on location and walk into town..... Mountains are beautiful and quite the contrast for this Beach Girl.... Our visit was a wonderful memorable visit....
5 out of 5
by A verified traveler from Durango Colorado

Friendly staff and very nice hot springs tubs

Posted Oct 17, 2016
Pros: Clean comfortable cozy rooms nice showers friendly staff nice hot tubs
Location: Good location to everything nearby
Room was very clean and they had a nice coffee station with pastries if you didn't feel like using my voucher to go get breakfast
5 out of 5
by A verified traveler from Provo

We'll be back. Didn't want to leave.

Posted Sep 3, 2016 on Hotels
The hotel was great. The people so friendly. Tha town has a pool you won't believe and hot springs . You can rent vjerps and razors. Lots of fun places to ride. Great restaurants . We loved our time there.
Comment from Hotel Management
Sep 3, 2016 by General Manager, Hotel Management
I am so pleased to know you enjoyed your visit with us in beautiful Ouray! There are so many activities to enjoy while visiting us, it can be hard to fit it all in - of course, that is just another great reason to come see us again. Thank you so much for sharing your visit with us, and we all look forward to your next stay.
5 out of 5
by A verified traveler

Nice clean quiet room.

Posted Aug 22, 2016
Pros: Off main street so very quiet. Not really any traffic noice.
Cons: Breakfast could be improved. If you are about cans of O.J. and Apple juice and crappy breakfast pastries then you are golden.
Location: Lots of stuff to do. Off road and hiking and lots of shopping.
A quick stay over night in beautiful Ouray, CO. The hot springs tubs are nice.
Comment from Hotel Management
Aug 23, 2016 by Karen Avery, Hotel Management
I'm so glad to know you enjoyed your visit with us! Located as we are in the southwest corner of town, we are close to everything, while at the same time, quiet with a sense of seclusion - especially while soaking in our hot springs! We do have an arrangement with a restaurant on Main Street for those who desire a more substantial breakfast than what we are able to provide here, as we do not have a commercial kitchen and are quite limited on what we can present to our guests. Thank you so much for staying with us, and we look forward to your next visit!
5 out of 5
by A verified traveler

Great place to start an adventure

Posted Aug 19, 2016
Pros: Very homey
Location: Lots of outdoor activities
The rooms are really decorated nicely and very comfortable and clean
Comment from Hotel Management
Aug 23, 2016 by Karen Avery, Hotel Management
Ouray does indeed have a lot of exciting outdoor activities, seemingly right outside your door. From jeeping to hiking, to shopping on Main Street, we are convenient to it all. Our goal at the Box Canyon Lodge is to provide clean, comfortable rooms and excellent service - the perfect home base for our guests!
4 out of 5
by A verified traveler

Posted Aug 12, 2016
Great location. Loved the hot tubs. Nice staff. Clean room.
Comment from Hotel Management
Aug 13, 2016 by Karen Avery, Hotel Management
I am so pleased to know you enjoyed your visit! Our goal is to provide clean, comfortable rooms and excellent service - the perfect compliment to a nice soak in our natural hot spring tubs! Thanks so much, and we look forward to your next visit.
4 out of 5
by A verified traveler

down-to-earth, great location

Posted Jul 25, 2016 on Hotels
The only negative was the breakfast: the worst I've experienced. Better to not even expect it, and just plan on going downtown or to Kate's Place in nearby Ridgeway (15 - 10 minute drive). Aside from that, the hotel and the stay was wonderful. Friendly service, great location. I was not surprised that they have lots or returning guests (we chatted with a couple of them).
Comment from Hotel Management
Aug 1, 2016 by Karen Avery, Hotel Management
Because we do not have a commercial kitchen, we offer only a very light continental breakfast: pastries, fruit, coffee, tea and juice. We do offer full breakfast at a small additional fee for guests who would like something more substantial to start their day. I am glad you enjoyed the rest of your visit, and we do hope to see you again.
5 out of 5
by rachel from Croton on Hudson, NY

Hooray for Ouray!

Posted Jul 13, 2016 on Hotels
The woman who checked us in the evening we arrived was awesome. She made us feel so welcome and was very helpful with info that made our stay easier.
Comment from Hotel Management
Jul 15, 2016 by Karen Avery, Hotel Management
I am so pleased to know that you enjoyed your visit! We strive to create the best possible experience for all of our guests with clean, comfortable rooms, meticulously maintained grounds, and superior service. It is always heartening to know that we have been able to exceed the expectations of our guests, and we look forward to your next visit.
5 out of 5
by A verified traveler from littleton co

Tubs were awesome!

Posted Jul 9, 2016 on Orbitz
Stayed only 1 night during the week but wish it could have been more. The hot springs hot tubs were so nice and a great alternative to the public hot springs pool. Staff was friendly and accommodating
Comment from Hotel Management
Jul 15, 2016 by Karen Avery, Hotel Management
Our hot spring tubs provide a relaxing escape. Tiered on the hillside in our courtyard area, they provide a sense of seclusion and privacy for our guests. Our goal is to provide excellent service and a lovely place to enjoy your escape in Ouray. I'm so glad you enjoyed your visit, and look forward to seeing you again soon.
4 out of 5
by A verified traveler from NewMexico

Nice hotel good location .

Posted Jul 2, 2016 on Orbitz
The hotel was easy to find ,had no problem checking in but the staff was not very friendly . We did stay an extra night but had the same experience with two other staff. Not friendly or personable. Compared to any and all other shop owners/ and staff were so nice and considerate and patient.
Comment from Hotel Management
Jul 15, 2016 by Karen Avery, Hotel Management
I'm glad to know you enjoyed your visit to Ouray, however sorry to hear that you felt neglected in any way by our staff. I have made it a point to speak with all of our front desk agents, and can assure you this was not their intention, and will not happen again. At the Box Canyon Lodge, we pride ourselves on customer service, and take our guests comments very seriously. It is through you that we learn how to better accommodate all of our guests. I do hope you come and give us another try.