Ratings based on 272 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Denver

Good value

Posted Mar 20, 2017
Pros: In a pretty town, heart of downtown.
Cons: Replace hot chocolate and creamer in room
Location: In Ouray, can drive Red Mountain Pass, visit Box canyon, go to Telluride
Convenient location, good value for money, helpful receptionist. Hot chocolate and creamers did't get replaced and I had to go to office to get them.
Comment from Hotel Management
Mar 20, 2017 by Lora S., - Owner, Hotel Management
Hi Joseph, Thank you for your 5 out of 5 Ouray Chalet Inn recommendation! I’m happy you appreciated our value but I apologize Housekeeping forgot to replace the hot chocolate and creamers in your room when they serviced it. Thank you for sharing your experience and I look forward to hosting you again the next time you want to be in the heart of downtown Ouray.
4 out of 5
Recommended
for Families
by A verified traveler

Mountain Oasis

Posted Mar 14, 2017
Pros: Location
Cons: Parking Lot
Location: Ouray!
So many great things about Ouray and the Challet is a wonderful location for a visit!
Comment from Hotel Management
Mar 14, 2017 by Lora S, - owner, Hotel Management
Thank you for your great Ouray Chalet Inn review. I’m so glad you enjoyed our convenient location. Parking at the Chalet Inn is complimentary for guests too, so you can leave your car at the motel and walk to all of Ouray’s finest downtown attractions nearby. Thank you again for sharing your experience and I hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, close to all the shops.

Posted Feb 11, 2017
Very clean room, excellent water pressure and plenty of hot water (it was 25 degrees).
Comment from Hotel Management
Feb 13, 2017 by Lora S., - Owner, Hotel Management
Thank you for your great review! I’m so pleased you enjoyed your clean and comfy room at Chalet Inn. The next time you want Ouray’s downtown shops, restaurants and attractions just steps from your door, I hope you'll think of Ouray Chalet Inn and return.
5 out of 5
Recommended
for Everyone
by A verified traveler from R.

Love this hotel!

Posted Dec 25, 2016
This is a cozy hotel with very friendly staff in one of the most beautiful mountain towns on earth. It's right in the heart of Ouray & within walking distance to everything. Great family place—we love the Ouray Chalet.
Comment from Hotel Management
Dec 27, 2016 by Lora S., -Owner, Hotel Management
Hi Diane, Thank you for the lovely compliments! I’m pleased to know you enjoyed Ouray Chalet Inn’s friendly hospitality and cozy rooms during your stay in our beautiful mountain town. The next time you want to explore all of Ouray’s attractions, restaurants and shopping just steps from your door, I hope you think of Ouray Chalet Inn and return.
5 out of 5
by A verified traveler

nice place

Posted Dec 19, 2016 on Hotels
nice rooms and friendly staff for a reasonable price, Ouray is a beautiful town with amazing mountain scenery, cross country skiing and hot-springs, i would stay again.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Thank you for your Ouray Chalet Inn recommendation. We do everything we can to ensure guests enjoy their time in Ouray, and I’m always thankful when someone takes the time to share their experience with us. Thank you for letting us know that we provided you with a great vacation and we look forward to hosting you again in beautiful Ouray.
5 out of 5
by A verified traveler

Great hotel

Posted Dec 6, 2016 on Hotels
I loved ouray and I loved this hotel, next time we go to ouray we will definitely consider this hotel again
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Thank you for the compliments! I’m happy you loved your time at the Chalet Inn in beautiful Ouray. I look forward to welcoming you back soon on another great vacation.
5 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Everything about the Ouray Chalet Inn was perfect. You won't hear us complaining!
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you! I’m so happy you enjoyed your time at the Ouray Chalet Inn and really appreciate your recommendation of my hotel. I look forward to hosting you again on another perfect stay!
4 out of 5
by A verified traveler

Quick night in Ouray

Posted Nov 25, 2016 on Hotels
The staff was very accommodating for our late check in, and the bed was very comfortable. Lots of parking right by the hotel was nice too.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for the compliments! I’m happy you enjoyed your one night stay and the amenities at Ouray Chalet Inn. It was our pleasure to accommodate your needs during your time with us and I hope we can share our helpful hospitality with you again.
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for rating your stay at Ouray Chalet Inn. I’m glad you appreciated our services and I look forward to sharing our hospitality with you in the future.
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for rating your stay at Ouray Chalet Inn. I’m glad you appreciated our services and I look forward to sharing our hospitality with you in the future.