Liar, liar, pants on fire.
Posted Dec 26, 2016
Expedia said this hotel was 11 miles from the Telluride lifts. I double checked with the booking agent. I asked about shuttles to the lift, and he said that this hotel did not provide any. I asked if it was an easy drive, and if parking would be an issue. He said I could get there quickly.
When I arrived after dark, I put in the hotel name and found out that it was more than another hour east in treacherous conditions. Ouray is 11 miles if you are a bird and can fly. Jan would not budge. She said she did not lie to me Expedia did. She knew that this was an ongoing problem for customers of Expedia and she went on to charge me more for the first night then what I got on Expedia. She did refund me for the other two nights. Then she had the audacity to hope that I will stay with her next time I come back. Haha. No.
I had to find a room last minute in town and was grateful for the great hospitality and help of Alpine Lodging.
Parking is tricky and the Town is small enough that when she park, you don't want to move your car again. They have free bus service throughout the town that comes every 15 minutes. And yet, walking was preferred as we could usually beat the bus - even in ski boots.
This experience makes me not want to use Expedia again., let alone stay at this hotel.