Ratings based on 654 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Only nice hotel in Kitty Hawk area.

Posted Jun 25, 2017
Very nice, a little pricey but they have no other competition in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach.

Posted May 27, 2017
Had a excellent view from my room. Would recommend and would stay there again.
Comment from Hotel Management
May 30, 2017 by Hotel Manager, Hotel Management
Excellent! Our gorgeous ocean views are truly a guest favorite, along with guest access to the Kitty Hawk Pier and our free Wi-Fi in the hotel and on the beach. It would be our pleasure to have you return to stay with us again in the Outer Banks. Thank you for staying with us and for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from pennsylvania

Perfect location.

Posted May 17, 2017
Great hotel, lots of amenities. Beautiful location
Comment from Hotel Management
May 23, 2017 by Hotel Manager, Hotel Management
Nichole, we are pleased to see your perfect review of your recent stay with us! We are happy you enjoyed our ideal location, wonderful amenities such as our access to the beach and Kitty Hawk Pier, our indoor and outdoor pools with a seasonal tiki bar, and our central courtyard with a fire pit. We hope you had the chance to try our delicious Garden Grille restaurant or explore some fun area attractions nearby. Thank you again for your perfect review, and we hope to see you the next time you are in the Outer Banks.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great location on the beach with excellent view

Posted Apr 24, 2017
Pros: Location breakfast buffet Efficient check in and out
Cons: New mattress/comfortable bedding Better attention to detail by cleaning staff Perhaps in near future, chair height toilet, for aging knees
Location: Convenient to shops, restaurants, Wright Brothers Memorial Park and Jockey Ridge in Kitty Hawk and Nags Head. Very long drive to Hatteras areas
Hotel location is oceanfront, next to pier with excellent views. We watched the dolphins swim by every morning from the balcony. The breakfast buffet is fabulous! You can order made to order eggs, omelettes, pancakes, etc in addition to the buffet! The housecleaning was disappointing in that the wastebaskets in our room were emptied, but no bag liners were replaced. We used all the washcloths, but none were replaced. We had to use a hand towel in the shower 2 days. The beds were pretty worn and sagging even when not being used. I was able to sleep OK, but my husband did not sleep well at all, tossed and turned all night trying to get comfortable. Most concerning was the wobbly railing on the balcony, and the door sweep that broke off preventing the hallway door from opening on the morning of our departure. The maintenance man responded immediately to look at the door and he also reported the wobbly railing to someone on the phone. Very responsive.
Comment from Hotel Management
Apr 25, 2017 by Hotel Manager, Hotel Management
Your perfect score is truly appreciated along with the detailed account of your recent stay. Guest feedback is valued and a way for us to improve upon our service and quality that we deliver. Your comments have been reviewed with our team and action is being taken right now on the few things you’ve mentioned. We are delighted to see that you loved our central location to many fun area attractions and also had a chance to visit the Kitty Hawk Pier onsite that we give our guests free access to. We’d love to have you and your husband back again, so please keep us in mind the next time you visit the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from stafford virginia

Great views

Posted Apr 22, 2017
We had a corner room with windows & balcony. GREAT VIEW 👍 We had good service. We went early in early spring & the pool bar was not opened yet. Nice outdoor pool very clean. Indoor pool & jacuzzi had way too much chlorine. But overall my stay was very enjoyable. Thank you
Comment from Hotel Management
Apr 25, 2017 by Hotel Manager, Hotel Management
Our oceanfront location on the beach is a fantastic way to spend a vacation any time of year. We are happy to see that you enjoyed the great views from your private balcony and also had fun at our pools as well. Hopefully your visit was relaxing and your enjoyed the comforts of our outdoor courtyard area with the fountain and fire pit areas. Please come back to stay with us again!
2 out of 5
by A verified traveler from new york

disappointed with the room

Posted Apr 21, 2017
Pros: staff courtesy at least on face if not truly care, as i don't believe it was the only room avaialble to assign us.
Cons: room needs big time rennovation
Location: it was accessible to attractions, but not as beautiful beach front location as we thought.
Room 221 on second floor is a side ocean view room. Room was very old with broken bathroom floors but clean, with beaten up sofa that looks like picked up from curb side. Room was smelling damp and stale, the patio has somewhat of a ocean view with chairs to sit down, but it was impossible to sit down and feel the breeze as there is a super size vent fan noise constantly running right below the room and really didn't like that we were placed right in front of the elevator. We wanted to experience the luxury of hilton but this was highly disappointing. Staff knows what they have to sell, so offered free complimentary breakfast which was consoling. Hilton made the exterior amenities attractive and the room we stayed was no close to 1 star. I hate to say this, but it is true that out of all 17 years of business and psnl travel I have done, I never felt this uncomfortable in a hotel room. It was weird that the A/C unit was controlled by the hotel and night got uncomfortably warm to sleep (even though there is temp. control it did not do anything. Usually, on a trip such as this, I am super tired and fall asleep irrespective of the std of beds but I was unable to even sleep thru the night.
Comment from Hotel Management
Apr 25, 2017 by Hotel Manager, Hotel Management
We are truly sorry to hear that your visit did not meet your expectations. Thank you for bringing these issues to our attention, and rest assure we will review them with our team immediately. Our goal is to provide guests with a memorable stay and we are sorry to see that yours was a bit disappointing. Please accept our apology for not delivering a quality experience and vacation during your recent visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Branford, ct.

Great, outstanding property

Posted Apr 3, 2017
Pros: Everything. Great room overlooking the ocean.
Location: Drive to see lighthouses.
Everything from entering to exit was wonderful. Dinner at "Steamers" next door was equally enjoyable .
Comment from Hotel Management
Apr 4, 2017 by Manager, Hotel Management
We're so glad that you loved your room overlooking the ocean with amazing views and the relaxing sound of the waves right outside. It's great to read you got to enjoy a trip to some of the incredible lighthouses nearby, too. We'll be sure to let our team know they made a perfect stay for you, which is exactly what we expect all our guest’s experiences to be like. Thank you so much for staying with us and we look forward to having you return to stay with us again the next time you're in the Outer Banks.
5 out of 5
Recommended
for Couples
by A verified traveler from Roanoke, VA

Oceanfront Joy

Posted Mar 29, 2017
Pros: It was clean , quiet, and our oceanfront room and balcony made our stay memorable.
Cons: Nothing!
Location: Tons of wonderful restaurants and the beach is right there!
We stayed at this hotel to celebrate our 20th wedding anniversary and thoroughly enjoyed ourselves. The room was clean, comfortable, and overlooked the surf---we hope to make this little vacation an anniversary tradition and plan to request that same room! Highly recommend!
Comment from Hotel Management
Apr 4, 2017 by Manager, Hotel Management
Your perfect score is truly appreciated, and happy anniversary! We're so glad you got so much "joy" from your trip with us, that's what we're here for! Our guests definitely love our comfy and clean, spacious rooms and the local spots nearby like you enjoyed. Thank you so much for staying with us and we hope to have to you back to stay with us again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Standard Hilton Amenities

Posted Mar 17, 2017 on Orbitz
Pros: Spacious room, updated furnishings, clean, as expected for Hilton brand. No surprises.
The hotel is next to ocean, room was spacious and in great condition. Facilities are overall fine, the outdoor pool looked like it needed to get a bit of updating.
Comment from Hotel Management
Mar 21, 2017 by Hotel Manager, Hotel Management
Thank you for staying with us recently and we are happy to see that you enjoyed your time both at our hotel and while in the OBX area. It was our pleasure to have a Hilton member with us and we appreciate the perfect review score. We hope to see you again in the future!
5 out of 5
by Ashley

Posted Mar 13, 2017 on Hotels
Front desk was great & friendly every time we came through
Comment from Hotel Management
Mar 21, 2017 by General Manager, Hotel Management
We value our guests’ opinions and gain insight from their experience when staying with us. Your feedback is very much appreciated and we thank you for providing comments about your pleasant encounter at our oceanfront hotel. Hopefully you enjoyed views from our pier and the observation deck during your stay as well.