Ratings based on 637 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Roanoke, VA

Oceanfront Joy

Posted Mar 29, 2017
Pros: It was clean , quiet, and our oceanfront room and balcony made our stay memorable.
Cons: Nothing!
Location: Tons of wonderful restaurants and the beach is right there!
We stayed at this hotel to celebrate our 20th wedding anniversary and thoroughly enjoyed ourselves. The room was clean, comfortable, and overlooked the surf---we hope to make this little vacation an anniversary tradition and plan to request that same room! Highly recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Beautiful room with wonderful view of the Ocean

Posted Mar 6, 2017
Pros: Location and Views
Location: Plenty to see and do within a mile
Very pleased! Hotel had everything we wanted and more. Clean and reasonable prices
Comment from Hotel Management
Mar 7, 2017 by Hotel Manager, Hotel Management
Thanks for the perfect review score and great wonderful comments! We do hope that you’ll let many of your friends and family know about your experience with us and encourage you to come back and visit again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fredericksburg, VA

More than we expected!

Posted Feb 12, 2017
We checked in for a quick overnight visit prior to our beach house being ready. Let me tell you, I wish we could have stayed here for the week! We were vey pleasently surprised at the comfort and amenities offered. After staying at several hotels on the Outer Banks, the Hilton Garden Inn wins many times over!
Comment from Hotel Management
Feb 14, 2017 by Manager, Hotel Management
Our staff loves to overdeliver on service and accommodations and we are thrilled that you enjoyed your time with us here at the oceanfront. We cater to our guests needs and have the perfect oceanfront setting and great amenities for people to enjoy themselves. Hopefully you were able to take a walk onto our Kitty Hawk Pier and spend plenty of time breathing in the wonderful ocean air! Please stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
The hotel was undergoing some maintenance so we didn't see it at it's best, but it was still a nice facility.
Comment from Hotel Management
Jan 24, 2017 by Hotel Manager, Hotel Management
Thank you so much for staying with us recently and for your consideration while we make enhancements to our property. We hope you had a great time staying with us here in the Outer Banks and enjoyed the quiet winter solitude of the area. We are confident that you also enjoyed our beachfront location, great ocean views and relaxing atmosphere. Please stay with us again the next time you are in the area
4 out of 5
by Scott

fine

Posted Dec 26, 2016 on Hotels
great
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Thanks for staying with us over the holidays- Please come back again!
1 out of 5
by A verified traveler

Poor professional 5-star hotel

Posted Dec 7, 2016 on Hotels
You will hear lots of noise from drunk people at the open space on the first floor at night for hours and hours. Congestion of room and old carpet, too narrow balcony (I don't say it is even a balcony).
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
It is very disappointing to read that you did not enjoy your stay as much as we would have hoped. Our apology if other guests were disrespectful with their noise levels and disrupted your stay. We will be sure to monitor this a little more closely in the future. We do hope you enjoyed your time on the beach and while in the Outer Banks area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Great hotel in the oceanfront at the OBX. A bit pricey,but very convenient.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Your perfect score is truly appreciated and we thank you for your kind compliments of our oceanfront hotel. We hope you took full advantage of our indoor pool and hot tub along with our patio fire pit and wonderful ocean observation deck. Thanks for staying with us and please come back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2016
Outstanding. Room had a great view and the staff was very friendly.
Comment from Hotel Management
Nov 15, 2016 by Hotel Manager, Hotel Management
Terrific! We are elated to hear that you had such an outstanding stay at our beachfront Hilton. Our oceanfront rooms are perfect for watching the glorious, colorful sunrises that the Outer Banks are famous for. It is so relaxing to watch and listen to the waves roll in and meet the shore and watch the sky change colors. We hope that you enjoyed the free wi-fi that we offer, as well as the in-room microwave, mini-fridge, and coffeemaker, as we try to make you as comfortable as possible. We look forward to your next visit to the Outer Banks.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels