Ratings based on 444 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Virginia

Great hotel close to the beach and OBX attractions

Posted Aug 27, 2015
Pros: Great location, very clean and family friendly.
Cons: I wish the umbrella and chair rental was included with the hotel price.
This was our first time at the OBX and the hotel was the perfect location. We could get to Nags Head (Kitty Hawk Kite adventures, Wright Bros. memorial) to the south and the more quiet town Duck to the north. The beach was great-lots of sand before you got to the waves. Many other places farther south have eroded and have almost no beach before you get hit by the waves. I wish the Tiki bar was open later (closed at 8pm) but probably because they don't want to disturb the guests who have rooms around the courtyard. We have two kids in elementary school and this was perfect for them.
1 out of 5
by A verified traveler

Posted Aug 25, 2015
Poor customer service. I booked through Expedia, and I did not get the room that I booked. When I stated this fact to the assistant manager he state " that I was Expedia customer that there was not a thing he could do to help me". Very poor customer service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Good beach front hotel

Posted Aug 17, 2015
We really enjoyed our stay and everyone was very friendly and the hotel is very clean. Only negative was that breakfast ends at 10:30 am on weekdays which is early if you'd like to sleep in. Overall a good buy especially with kids.
Comment from EPC
Aug 25, 2015 by General Manager, EPC
Thank you for choosing Hilton Garden Inn for your family’s vacation plans. We’re confident that you enjoyed our convenient beachfront location and all our great amenities during your trip. The Kitty Hawk Pier is a great place to take the kids fishing and it is free to all of our guests staying at the hotel. We appreciate your business and hope that you and your family come back and visit again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great on the beach

Posted Aug 17, 2015
It was a great getaway but we needed more time on our end
Comment from EPC
Aug 18, 2015 by General Manager, EPC
Thank you for choosing Hilton Garden Inn for your recent trip to North Carolina. It was a pleasure having you stay with us and we hope next time you can stay a bit longer to enjoy all the beautiful beaches and fun activities in the Outer Banks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Nice hotel right on the beach. Room was clean and the hotel was kept in excellent condition. Pool was good as well and the food in the restaurant was okay. A couple other restaurants are close and several more are within a short drive. It was a little pricey but would stay there again.
Comment from Hotel Management
Aug 11, 2015 by Hotel Manager, Hotel Management
Thank you for staying with us recently and also for your kind compliments about our oceanfront hotel. Our goal is to provide each guest a comfortable well-appointed room and great service so they can kick back relax and enjoy their time in the Outer Banks. We look forward to seeing you again!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Summer day trip for local business.

Posted Jul 28, 2015
Pros:
Location: If you plan to travel south and take a ferry to the mainland from Hatteras, make a reservation the day before or you might not get on the boat.
The hotel was clean and the staff accommodating. In the area for business. Called ahead and was able to check in early. I was there one night. Didn't use the facilities or try the food.
Comment from Hotel Management
Aug 4, 2015 by Hotel Manager, Hotel Management
We hope that you had a great time staying with us here in the Outer Banks. We’re confident you enjoyed our beachfront location, great ocean views and relaxing atmosphere. Please stay with us again the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jul 27, 2015
Would be nice to have screen door in sliding glass door to hear the ocean!
Comment from Hotel Management
Aug 4, 2015 by Hotel Manager, Hotel Management
Thank you for staying with us recently and we are happy to see that you enjoyed your time both at our hotel and while in the OBX area. We hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Amazing place to stay

Posted Jul 27, 2015
Loved it. It was an amazing hotel..........................
Comment from Hotel Management
Aug 4, 2015 by Hotel Manager, Hotel Management
Thank you for staying with us recently and also for your kind compliments about our hotel. Our staff works hard to ensure guests have all that they need to have the perfect beach vacation, and we are glad you enjoyed your time here. Please visit us again!
5 out of 5
Recommended
for Families
by A verified traveler from NJ

Expensive but high quality

Posted Jul 23, 2015
Pros: On the water. Well-managed. Clean and comfortable. Several restaurants within walking distance.
Cons: Cramped fitness room.
Location: The Atlantic Ocean. Good surfing waves off the pier.
Nothing to complain about. The hotel is big and expensive, but good guality.
Comment from Hotel Management
Jul 28, 2015 by Hotel Manager, Hotel Management
Your perfect review score and kind compliments are great appreciated! We agree, our location right on the beach and located between Corolla and Nags Head makes us the perfect place to easily explore all the sights of the Outer Banks. We truly have some of the most beautiful beaches in the world and enjoy sharing it with others! We hope you enjoyed walking out on our Kitty Hawk Fishing pier and enjoyed the wonderful views and do hope you come visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Everywhere

Great hotel on the beach!

Posted Jul 22, 2015
This hotel has nice rooms and great facilities right on the beach. Great for weddings. Nice for business conferences. Evan was very attentive when we needed him and did a great job of cleaning the rooms in our wing quietly and without intrusions.
Comment from Hotel Management
Jul 28, 2015 by Hotel Manager, Hotel Management
It was a pleasure having you stay with us at Hilton Garden Inn Outer Banks and we’re glad you had a fantastic time while with us! Our goal is to provide each guest a comfortable room and superior service to ensure that they can relax and just enjoy the beach. The views from our pool deck area, and private balconies are wonderful and we hope you were able to appreciate the gorgeous sunrises that we have. Please come again!