Posted Sep 28, 2016
After dropping our bags off in the room, we went out for a few hours, then came back and watched a little TV. My wife had gone to bed, but I stayed up a little later to catch up on some email. Around 10:30, I lifted the cover and sheet to get into bed and I spotted a cockroach! I pinned it under the covers and yelled at my wife to get out of bed. After she got up, I lifted the covers and the roach skittered across the sheet and disappeared between the mattress and the headboard. We immediately made the decision that we were not going to stay at this hotel, packed up our things, and went down to the front desk. We told the woman there what happened, and that we wanted a refund because we are going to another hotel. She said it was "probably a water bug; they come up through the drains." It sure looked like a cockroach to me but, whatever it was, it shouldn't be in the bed of a hotel room! She told us she couldn't issue a refund, that I would have to talk to the manager in the morning. We couldn't do that becuse we have only one full day in the area, and have it booked with tours in the area all day. She finally called the manager, and the manager told her that, because we had checked in at 5:00 PM, and it is now 11:00 PM, we couldn't get a refund.