Ratings based on 732 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

A good hotel with beach access

Posted Jan 22, 2017
It's a good hotel. Great staff. Has direct access to the beach. Room was clean and comfy. Room access is outside which was not my favorite but might be good for some. Offers breakfast with a moderate choice of food (waffle maker, yogurt, bagels etc.) I'd stay again.
Comment from Hotel Management
Feb 1, 2017 by Stacy , Hotel Management
Thank you for the review, we are glad you enjoyed your stay at Shutters and we hope to see you again real soon.
4 out of 5
by Justin C.

Great service and location!

Posted Dec 21, 2016 on Hotels
You can tell the owners care about the property and their guests. It is an older property that has been renovated, although oddly corners were inexplicably cut (such as not replacing the wonky tub faucet). The beach access is amazing and overall it's a great place to stay.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to complete a property review. We are glad that you enjoyed the property and we definitely have those faucets on our list. Happy Holidays and we hope to see you back again soon. Regards, Stacy
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Dec 13, 2016
Cons: Coffee in room is AWFUL! Change brand used please! Breakfast bar did not have a lot of variety for a vegetarian. More options please.
This was our second stay at this hotel. Rooms are large and comfortable.
Comment from Hotel Management
Dec 27, 2016 by Stacy , Hotel Management
Thank you so much for taking the time to complete a property review. We are glad that you enjoyed the room but sorry you did not like the coffee. We are working on evaluating the coffee and some other breakfast item options. We have had a lot of feedback on those areas and appreciate your input. Happy Holidays and we hope to see you back again soon. Regards, Stacy
3 out of 5
by A verified traveler

Just okay

Posted Dec 13, 2016 on Hotels
I was disappointed with the housekeeping service. Our room was not made up on the first day despite the fact that we were out of the room by 11. I was told because it was off season that the housekeeping staff does not return to rooms after they find an initial "do not disturb" sign on the door. The bed was very comfortable, the TVs (2) were great, the breakfast was adequate.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete a review I am sorry to hear about your experience with housekeeping this is a practice that we have received much feedback about and are evaluating we appreciate you input. We are glad you enjoyed the bed and we hope to see you back again soon. Regards, Stacy
5 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
Beach Access
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thank you for the perfect score. Regards, Stacy
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Awesome stay at the beach

Posted Dec 3, 2016
My family and I stayed at Shutters over thanksgiving weekend. We got a beach side room. Nice and quiet. Staff is awesome . Stay and have fun. Call the hotel directly for booking.
Comment from Hotel Management
Mar 5, 2017 by Stacy , Hotel Management
Thank you so much for the perfect score. We're glad you enjoyed your stay.
5 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thank you so much for the perfect score. We're glad you enjoyed your stay.
4 out of 5
by A verified traveler

Posted Nov 29, 2016 on Hotels
The indoor pool is very nice, kids loved it. Our room was a 'pool view' and I liked how the room has a full size bathroom and nicely appointed. The breakfast in the morning was also good, the hotel staff are all friendly and helpful. The building does suffer from the walls being being not well insulated for sound, you could easily hear the TVs in the rooms next to you. Of course this goes back to when the building was constructed, not at all a reflection on the current management. The only way to perhaps mitigate the issue is ask that people leave their TV below a certain volume level. Otherwise I recommend ear plugs to help sleep.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thank you so much for the great score. We're glad your family enjoyed the stay and we hope to see you back again soon.
3 out of 5
by A verified traveler

Convenient. Friendly staff.

Posted Nov 28, 2016 on Hotels
Good points--the property overall was clean and the staff was pleasant, welcoming and helpful. Check in was easy. Breakfast was better than average. Great location. Bad points--the bed was hands down the most uncomfortable bed I have ever slept in! My back is still in pain from it. It was absolutely awful and is the one reason why I would never stay here again. The room was fairly clean, although there was some hair on the bathroom floor from the previous occupants I noticed upon arrival. Gross!
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thank you for pointing out the helpfulness of the staff and the positive experience at breakfast. I'm so sorry that the bed was uncomfortable for you and that there were items overlooked in the restroom. Please know that is not the norm and we work to make sure everyone is happy throughout their stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Nice clean motel. Would stay there again.

Posted Nov 27, 2016 on Orbitz
Pros: Nice rooms
Cons: none noted
Location: Not familiar with the area. Was just passing through.
Only there for a short time. This was a good motel to stay.
Comment from Hotel Management
Dec 12, 2016 by Stacy, Hotel Management
Thank you for the perfect score!