Outgual Vacations from $458

Great hotel, walkable to souks and main sightseeing. Staff went out of their way to accommodate our needs. Will stay again!

What a stunning hotel! The rooms were incredible, offering an authentic Moroccan palace experience. The location, a 20-minute drive from the central hub of Marrakesh, was incredibly peaceful. The swimming pool was fantastic, and the poolside restaurant offered a great selection of food options. However, our experience was slightly dampened by the dinner offerings. The hotel has only one restaurant, which is closed on Fridays and Saturdays, along with room service. During this time, the hotel was trialling a summer garden restaurant. Unfortunately, the food was of an inferior quality and disappointing. We weren’t alone in our dissatisfaction; several other guests shared similar concerns, and the hotel acknowledged that it was unsuccessful. Despite this, we were still charged full price for the meal. Room service is also closed Friday and Saturday night to force you to eat at the garden restaurant. Maybe the hotel could plan evening events or use the outdoor area for early evening welcome drinks. However, I recommend going to town on Fridays and Saturdays for dining. That being said, despite this setback, we still look forward to returning.

Inside the RIAD a beautiful sanctuary awaits where staff do their very best to make visitors comfortable and knowledgeable in order to make the most of their stay in Marrakesh. However, first impressions of the area are quite a shock because the RIAD is situated in quite a dark, narrow alley not far from the chaos of the Medina. But for visitors like me who want to experience the real Marrakesh I think this property has the right contrast between outside and inside. In January, breakfast outside was a little chilly but the warmth of the staff more than made up for it. This RIAD has a great team of people who clearly enjoy working together and who genuinely take a personal interest in their visitors and value tourism in general. The RIAD is decorated in authentic Moroccan style. An atmosphere of tranquility, relaxation and calm inside prepares the visitor for the startling sensations, sounds and smells that await outside. Be prepared to experience the real Marrakesh!

I don't know if the rooms in all riads are so sensitive to noise. I'm not sensitive, but the rooms are really very soundproof. Especially if you stay under the terrace, you can hear the chairs being pushed back and forth all the time. I can't understand why the riad managers don't do anything about this. The rooms are really very small and unfortunately musty due to humidity (we had to change rooms). The staff are really nice and make an effort. Unfortunately, they can't help the circumstances. The location is good. The breakfast has very little choice and is almost always the same. The riad managers can certainly make a big difference here with small changes. Otherwise you will continue to get a lower rating. Translated with DeepL.com (free version)

Had a brilliant stay the hotel was very clean and the staff were outstanding they could not do enough for you. Especially the lads in blue uniforms