Ratings based on 422 Verified Reviews

3.3 out of 5
55% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2018
Nice hotel. The room has a nice layout. It's like a little studio apartment. Very nice looking room. Comfortable bed. I'll definitely stay there again!
Comment from Hotel Management
Jan 18, 2018 by Hotel Management, Hotel Management
Thank you for staying at Extended Stay America. We are delighted to read you loved your well-appointed room and had a great time with us. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
5 out of 5
by A verified traveler from ks

Great last minute deal on room

Posted Jan 15, 2018
Location: Close to the Overland Park Convention Center.
Stayed in a basic room with queen bed. Everything was clean and comfortable.
Comment from Hotel Management
Jan 17, 2018 by Hotel Management, Hotel Management
Phyllis, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
It's was new years Eve and despite being overwhelmed and busy. I had a very pleasant stay and they were very accommodating and polite with service. Will definitely stay again
Comment from Hotel Management
Jan 7, 2018 by Hotel Management, Hotel Management
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Thank you so much for the kind review, and we look forward to providing you with another outstanding stay. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2018
Good looking room but did find some cockroaches while cooking. Apart from that, it was a satisfying 3 night stay.
Comment from Hotel Management
Jan 4, 2018 by Hotel Management, Hotel Management
Thank you for reviewing your stay at Extended Stay America. We're delighted you found your room up to your expectation, but we're sorry to read there was some cleanliness issue you encountered. Your feedback will be shared with the housekeeping team to ensure a thorough check of the details of room cleaning procedure. It was our pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
3 out of 5
by A verified traveler

One night onky

Posted Dec 15, 2017
OK hotel for quick stay. Waited for quite some time on staff to check in. No key jacket and room number was said out loud. Yikes!
Comment from Hotel Management
Dec 17, 2017 by Hotel Management, Hotel Management
Thank you for your stay at our hotel and for your comments regarding your stay. We are glad to read you had an overall pleasant visit. That being said, please accept our sincerest apologies for the issues you experienced. We have shared your concerns with our team, and we have made adjustments to improve our processes to provide great service every stay. We hope to welcome you back soon. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Dec 8, 2017
It was the best stay ever. The other motels sucked
Comment from Hotel Management
Dec 8, 2017 by Hotel Management, Hotel Management
Thank you for being our guest at Extended Stay America. We are thrilled to know you were comfortable here and were impressed with all the aspects of our hotel. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Nice clean Hotel

Posted Nov 20, 2017
Nything fancy, but everything was nice and clean and fairly updated. Staff was pleasant and helpful.
Comment from Hotel Management
Nov 21, 2017 by Hotel Management , Hotel Management
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. We will be sure to share your compliments with our entire team for a job well done! It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel price is right

Posted Nov 15, 2017
Has all the basics, ref, stove, microwave, price was right, clean
Comment from Hotel Management
Nov 16, 2017 by Hotel Management, Hotel Management
Thanks for the feedback. We are glad to read you liked the value we offer and facilities were adequate to your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
4 out of 5
by A verified traveler

Mini vacation

Posted Oct 26, 2017 on Hotels
It was good.
Comment from Hotel Management
Oct 28, 2017 by Manager, Hotel Management
We are delighted you chose to stay at Extended Stay America. It’s a pleasure knowing you had a great time and enjoyed your short vacation thoroughly. Reviews such as yours mean a lot, and we hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
3 out of 5
by Robert

Posted Oct 23, 2017 on Hotels
Comment from Hotel Management
Oct 25, 2017 by Manager, Hotel Management
Robert, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management