Ratings based on 177 Verified Reviews

3.7 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast options

Posted Oct 8, 2017
The breakfast is well laid out, easy to access with optimal function. The coffee brewed was the best I've ever had in a hotel. Every item was fresh. Highly recommend not skipping breakfast.
Comment from Hotel Management
Nov 17, 2017 by Lori, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Lori Tilman Front Desk Supervisor Quality Inn & Suites
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Owasso Awesomeness!

Posted Sep 13, 2017
Pros: comfortable bed, coffee pot, shower was the best we have ever seen. Nice strong water pressure and plenty of hot water. Quiet, no rowdy people near
Cons: please do not change
Location: Mother is 3 miles away, plenty of places to eat and see.
We arrived to a expertly clean room, welcoming staff at front desk, pool we would have used if a bit warmer but we were too tired! My family is in the area and staying at Quality Inn enabled me to enjoy time with my Mother and not stress her trying to put us up for the night. She is 84, I plan to be making more trips and will make sure Quality Inn the only place my husband and I will stay.
1 out of 5
by A verified traveler from el reno,ok

Smelled like mildew and smoke

Posted Aug 28, 2017
The pictures are deceiving and my room smelled like a mixture of mildew and smoke. The beds were hard and the sheets felt wet like it was sprayed down with something. The phone made noises all night like a crackling noise. When we entered the room and turned on the light switch the lights did not come on. We had to screw the light bulbs back in. We will not be staying here again!
Comment from Hotel Management
Sep 2, 2017 by Lori, Hotel Management
Dear Alisha, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Lori Tilman Front Desk Supervisor Quality Inn & Suites
2 out of 5
by A verified traveler

Sleepless First Night Stay

Posted Aug 4, 2017 on Hotels
The room I got was extremely hot and took hours to ever cool off enough for me to stop sweating and go to sleep. When I went to set in front of the A/C unit the chairs arm fell off onto the floor.
Comment from Hotel Management
Aug 11, 2017
I am so sorry that your stay was unpleasant. We want our guests to an excellent stay every time, and I apologize that your stay was less than great! I will share your comments with my staff and the housekeepers. We will stat turning on the A/Cs in the rooms that are reserved. Thank you for your feedback, and I hope you will give us another chance. Best Regards, Lori T Front Desk Manager
4 out of 5
by A verified traveler

Posted Jul 10, 2017 on Hotels
Comment from Hotel Management
Jul 29, 2017
Thank you for your review! It's always nice to see happy guests. Hope to see you again soon
1 out of 5
by Matthew

Posted Jun 26, 2017 on Hotels
I have stayed here in the past and would never go back; however, they updated their rooms and pictures on line. If I had known it was the same place I had been to in the past, I would have never selected it. I tried to check in, they said they would call me when the room was ready....they never called. Also room smelled like mildew.
Comment from Hotel Management
Jul 29, 2017
Dear Matthew, Thank you for your review. I apologize for the problems you experienced on your recent stay. We want every guest to have a great time while they are with us, and I'm sorry that we couldn't provide that to you! Best Regards, Lori Front Desk Manager
2 out of 5
by John

Pass this one by!

Posted Jun 25, 2017 on Hotels
Either wasn't shows as a MOTEL or I didn't see it. Would never have stayed here if I knew. There were three lamps in the room and not a single one worked. All 3 were broken at the switch. The bed had a huge indentation in the center so you rolled into a hole for a horrible nights sleep. Basic disaster of a MOTEL
Comment from Hotel Management
Jul 29, 2017
Dear John, Thank you for the review. I apologize for your stay with us was not 100% amazing. I do thank you for letting us know that the lamps were broken and the mattress was bad. With your information we were able to replace the worn out mattress and the lamps. I hope you will give us another try. Sincerely, Lori Tilman Front Desk Manager
5 out of 5
by Debra

Posted Jun 20, 2017 on Hotels
Very Nice stay and easy to get to !!!
Comment from Hotel Management
Jul 29, 2017
Dear Debra, Thank you for taking the time to review our hotel! We love that your time here was great for you. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Greeley Hill, Ca

Posted May 29, 2017 on Orbitz
Great hotel great staff I was in town for my daughters graduation.
5 out of 5
by Gregg

Nice hotel

Posted May 23, 2017 on Hotels
Nice hotel especially great value Clean comfortable rooms in a quiet area. Convenient to get to. Only small negative was breakfast food was only warm not hot