Deluxe Room | Individually furnished, desk, laptop workspace, blackout drapes

Reviews of Faribault Hometown Inn & Suites

2 out of 5
Faribault Hometown Inn & Suites
2509 N. Lyndale Avenue, Faribault, MN

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 137 reviews" "
Rating 8 - Good. 46 out of 137 reviews" "
Rating 6 - Okay. 27 out of 137 reviews" "
Rating 4 - Poor. 22 out of 137 reviews" "
Rating 2 - Terrible. 9 out of 137 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Angie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arriving I could see the hotel was run down and needed updating. The gentleman at the front desk was pleasant and even upgraded my room to a king bed without charging me more. The hotel has no elevator and our room was on the second floor. The stairs were in need of vacuuming. Our room itself was pretty clean. The bathroom toilet, sink and shower were clean and stocked with plenty of towels, toilet paper, soap and shampoos. The bed was clean and comfortable. There was a slight smell of cigarette smoke even though the room was a non smoking room. You could tell they had tried to get rid of the odor because there were two fragrance oil plug ins tipped upside down in the grates of the heater. The next morning we made our way to breakfast which was from 6-9am. The area past the front desk, which I had not seen upon check in was dirty and cluttered. There was a mattress tipped up against the wall just past the eating area. The whole look of this area turned me off. The breakfast options were limited. There was coffee and some cereal, toast and English muffins. There was a bottle of syrup out but nothing to put it on. I opened the mini fridge to check the expiration date on the milk and when I pulled it out the underside of the milk jug and the bottom of the milk were wet with some kind of brown liquid. I told my husband "nope" and we checked out and ate breakfast elsewhere. I do not recommend, and will not stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was relaxing. Felt safe at the hotel.
Stayed 1 night in Oct 2023

8/10 Good

Katja

Liked: Cleanliness, staff & service
Stayed here before, quite satisfied with location convenience, staff, and generally the facilities. This time, I had trouble likely due to other guests, no fault of the hotel - intense smell of weed near the lobby and around & inside my room. I’d prefer if smoking was absolutely prohibited (& that was enforced).
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
The area is a bit sketchy. Quiet and comfortable though.
Stayed 1 night in Oct 2023

6/10 Okay

Salina, Albert Lea

Liked: Staff & service
Disliked: Cleanliness
Room was ok. Staff was great. Breakfast needs improvement. You pay for what you get pretty much. Easy to get to. I'll I wanted was a bed and breakfast. Good price for that.
Stayed 1 night in Sep 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay here. Will stay again.
We stayed three nights. The maid staff made up our room each day. I haven’t seen that done at the higher priced chains for a few years now. It was appreciated. Breakfast choices were limited but adequate. The breakfast area was always clean. Our room was spotless clean and the bed was comfortable. Only negative was we could not get a first floor room and there is no elevator. The outside of the property could use some sprucing up. We will definitely choose this property again.
Stayed 3 nights in Sep 2023

8/10 Good

Linda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. Cheerful and very accommodating. We will stay here again.
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Philipp

Stayed 2 nights in Aug 2023

2/10 Terrible

Abdullahi

Disliked: Cleanliness, staff & service
Staff was rude the lady in the front assumed I was a smoker and literally told me they don’t have a smoking room while I don’t smoke or nor was looking for a smoke room
Stayed 1 night in Aug 2023

4/10 Poor

renae

They didn’t even have fly shatter. They weren’t at front desk and had to wait 10 min. When I left at 430am, a guy was by car wanting handout of money in parking lot.
Stayed 1 night in Jul 2023

6/10 Okay

Ken

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Side door had sign that said it was locked and for guests only, however there was no way to lock it so anyone could enter. The front door was not monitored and usually took a few minutes to get someones attention.
Stayed 1 night in Jun 2023
Response from Front Desk on Sep 4, 2023
We're so sorry the lock on our exit door was broken at the time of your stay. We have since then replaced the broken lock with a new one. Due to our limited number of staff since the pandemic, we're sorry to inform you will still need to dial "0" at the front desk should you need assistance.

8/10 Good

Maura

The exterior of the building looked neglected; painting and and exterior work would present a more welcome appearance. Same for the entrance. the carpeting needed to be vacuumed on the stairs and hallway. general cleaning would be beneficial. However, the price was reasonable, the room was very quiet and the desk clerk helped me to successfully access the internet.
Stayed 1 night in Jun 2023

4/10 Poor

Matt

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Gm on Jun 19, 2023
thank you very much for staying and reviewinghope to see u agai in near future.

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness, staff & service
Nothing fancy but very pleasant experience.
Stayed 1 night in Jun 2023
Response from Front desk on Jun 19, 2023
thank you so much for staying and taking you precioustime for reviewing us.

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness
Very nice, clean rooms. Comfortable to sleep in. Loved the microwave and fridge in room and plenty of pillows. Would stay again.
Stayed 1 night in Jun 2023
Response from Gm on Jun 19, 2023
Thank you so much for taking your specious timewe r glad u like our services, this is same with all the room types, we love to see u again in near future.

8/10 Good

Geraldine

Stayed 1 night in Jun 2023
Response from Front desk on Jun 19, 2023
Thank you so much for staying with us and reviewing us,we will love to hve u back in near future.

8/10 Good

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't look like much from the outside, but inside and the rooms were clean and in good condition. I will stay there again
Stayed 1 night in May 2023
Response from Front Desk on Jun 3, 2023
thank you very much,for taking your time and staying and reviewing us. It was pleasure to serve you.

8/10 Good

Alan

Stayed 1 night in May 2023

10/10 Excellent

Clinton

Very clean.
Stayed 1 night in May 2023
Response from Front desk on May 24, 2023
Thank you for staying with us and reviewing our propertywe were glad, u like our hospitality.Hope to see u again in the future too.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great price. Very clean. But outside appearence youd not know it
Stayed 1 night in May 2023
Response from Front desk on May 24, 2023
thank you for staying and rieviewing us , we r working on outside apperence too.

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

John

Stayed 1 night in Apr 2023

2/10 Terrible

Janet

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Front desk on Apr 30, 2023
Thank you, for taking your valuable time and reviewing us, It was pleasure to serve you, Thank you for staying with us, hope to see you in future again.

8/10 Good

TERRI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected based on the 2 star status. It was clean, everything worked and the staff was kind and helpfu.
Stayed 2 nights in Jan 2023

8/10 Good

Susan

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quit place to stay
Stayed 1 night in Dec 2022

8/10 Good

Martha

Traveled with family
Never stayed in a hotel that was connected to a gas station/convenience store-truck stop.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable
Stayed 1 night in Oct 2022

4/10 Poor

Shannon

Liked: Staff & service
It fine for a person traveling through for 1 night and a last minute stay, but I would not recommend for a family . Smoke smelled room.
Stayed 2 nights in Oct 2022

8/10 Good

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location right off highway. Surroundings aren’t appealing, but room was clean and staff was professional and friendly. Would stay again.
Stayed 1 night in Oct 2022
Response from Front desk on Oct 4, 2022
Thank you for staying, and sharing your experience, we love to have u come back again. Thanks again, for reviewing us. we appreciate it.

6/10 Okay

Elise Lisa

The room was clean.
Stayed 1 night in Sep 2022

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Updated and clean
Stayed 1 night in Sep 2022
Response from Front Desk on Oct 4, 2022
Thank you for staying, and taking time to reviewing us.

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Mary

Disliked: Cleanliness
There were used towels hanging in the bathroom and the room next door started playing music about 3 am.
Stayed 1 night in Sep 2022

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived we asked if we could check in early due to the fact we had a wedding to be at before 3:30pm. It wasnt a problem with them. Very nice staff
Stayed 1 night in Aug 2022

8/10 Good

Donald

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok.
Stayed 1 night in Jul 2022

8/10 Good

Barb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and staff was friendly. It’s an old hotel but in decent shape.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Jessica

Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and convenient location.
The staff was so kind and friendly. The room was tidied and fresh towels were provided daily. They are in the process of updating some areas, but went out of their way to be helpful and accommodating. I do wish that no smoking was allowed in the hotel. It is also adjacent to a truck stop, so it's not always quiet. I would stay there again, because of the many positives and the great staff.
Stayed 15 nights in May 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Whirl Pool Suite
I stayed in the suite with the whirl pool and it worked great! Super hot water!
Stayed 2 nights in May 2022
Response from Gm on May 20, 2022
Thank you for staying, we r glad that you really enjoyed the suite. See u again in the future. We really appreciate you, to give us your feedback. thanks Manager

4/10 Poor

Abdullahi

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The front desk lady was very rude and assumed we was smokers and told us to rent another hotel and she didn’t even ask my name or my reservation very rude and unprofessional
Stayed 1 night in Apr 2022

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homeless so I been staying here. Nice people
Stayed 1 night in Dec 2021

2/10 Terrible

Gary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and run down. Dirty hall and and steps. Bathroom water mostly cold from sink and tub. Sometimes hot water would appear but not dependable. Washed in cold water from “hot” water sink faucet. Hot water non dependable. Afraid to take shower as no dependable hot water. Advertising free internet but not the case. Room reasonable price but would never stay there again. Not worth it.
Stayed 1 night in Nov 2021

8/10 Good

Renee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but clean and quiet
Stayed 1 night in Oct 2021