Ratings based on 28 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Buffalo

Not a nice place to stay

Posted Aug 18, 2017
Pros: Location to the event was attending.
Cons: Everything!
Tiles missing before (and after) you walk in the door. It was recommended to us NOT to eat lettuce from the menu because the new owners of the hotel do not take pride in the food and the lettuce was nasty. We ordered wings instead. The pool area is GROSS! It has been sitting empty (well, stag-net water still in the pool) for the last 5-6 years. Really? Nothing can be done about it??? What an eye sore. The patio off the bar is filthy. No cushions on the chairs. It looks like it wasn't swept (or cobwebs removed) all season long. So sad because the patio has a beautiful view of the river. We were informed that a biker crew (gang) with about 100 people was soon to be at the bar for an event, That made us leave sooner than we wanted to. I chose this hotel to stay at because it was the nicest hotel in Owego when I was growing up. That certainly isn't the case anymore. Also, the front staff should be more professionally dressed. I will NEVER come back to this hotel again. My husband agrees.
3 out of 5
Recommended
for Everyone
by A verified traveler from PA

Noisy but ok

Posted Aug 18, 2017
We were two doors down from the ice machine which rumbled all night long. The AC turned on and off all night and was loud when it was on. The room was a handicapped accessible room, which we didn't need or want and when I said that to the front desk, she simply said, "Well, it doesn't show in our system it is." The front desk person made me feel like we didn't deserve a better room because I booked through Expedia. Otherwise, the room was clean, the bed was very comfortable and it was OK for one night. I would stay again but would be insistent about a better located room.
5 out of 5
by Deanne

Posted May 23, 2017 on Hotels
Needed a place to stay for BU graduation. Hotel staff was excellent. Bar area had live music, very nice. Room was clean and comfy. easy check out and a decent breakfast available.
4 out of 5
by George

Not bad not bad at all.

Posted Apr 25, 2017 on Hotels
A clean and comfortable bed for the night just what I needed.
5 out of 5
by ronnie

This traveler left a rating score only Posted Apr 12, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Mar 30, 2017 on Hotels
Our stay was good.
2 out of 5
by A verified traveler

Posted Jan 7, 2017 on Hotels
I was very dissatisfied with my most recent stay. The temperature of the water was turned down so low that both days I experienced a cold shower, even though I allowed the water to run and had the hot water turned up to max. Very unpleasant, particularly in winter. Both days I informed staff.
4 out of 5
by A verified traveler

Posted Dec 28, 2016 on Hotels
I've stayed here many times. Great place. I had the room with a jacuzzi but three out of six jets were not working. I made a complaint, there was not another available. The manager tried to fix the problem but could not. It was out of their hands at the time but I felt they should have accomidated me somehow. I paid for a room with a working jacuzzi. I felt they should have tried harder to make it right.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels