Ratings based on 208 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta

Great hotel with bay views

Posted Oct 11, 2017
Great hotel with beautiful view of the bay, great staff and nice rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from London,ON

we had verry good time

Posted Oct 10, 2017
Clean hotel and good service,I offering to stay in this hotel for good and quiet Holiday.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Posted Oct 10, 2017
I would definitely come to stay again. Room was beautiful and clean. Staff were friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2017
In Owen Sound for a weffing at the Bayshore Community Centre. Great location and lots to do in Owen Sound.
Comment from Hotel Management
Oct 9, 2017 by Jason H, Hotel Management
Thank you for this great review of our hotel and city. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Why can you not have some smoking rooms available?
Comment from Hotel Management
Oct 11, 2017 by Jason H, Hotel Management
Thank you for posting this feedback for our hotel. We can not offer smoking rooms any longer because the demand for these type of rooms has dropped of significantly in recent years. We sell out often and non smokers simply refuse to stay in a smoking room. I hope you can understand our strategy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississauga, ON

Right on the water and close to the game

Posted Sep 28, 2017
Pros: Distance to the game. The comfort and privacy of the hotel.
Cons: The price is expensive for a hotel in a small town.
Location: Right on the water, perfect for a walk by the water. 6 mins from Tim Hortons Just outside of the parking lot for the Bayshore.
Great stay, staff was amazing and helpful. Walking distance to the game.
Comment from Hotel Management
Oct 9, 2017 by Jason H, Hotel Management
Thank you for taking the time to post this feedback regarding your experience at our hotel. It is fantastic to see that you enjoyed so many positive points about the hotel and we hope you will return again in the near future.
4 out of 5
Recommended
for Families
by A verified traveler from London

Excellent location on the lake

Posted Sep 2, 2017
Pros: Comfort and friendly staff
Very comfortable rooms in lake side location, excellent breakfasts
Comment from Hotel Management
Sep 25, 2017 by Jason H, Hotel Management
Thank you for the wonderful feedback. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

great staff

Posted Sep 1, 2017
Informative awesome staff, clean hotel, great location
Comment from Hotel Management
Sep 25, 2017 by Jason H, Hotel Management
Thank you for the wonderful feedback. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
It is a beautiful location with access to a walking path near the water's edge. The staff are very friendly. No problems during our stay.
Comment from Hotel Management
Aug 31, 2017 by Jason H, Hotel Management
Thank you for posting this wonderful review for our hotel. We are thrilled that you enjoyed your stay and look forward to seeing you again in the future.
2 out of 5
by A verified traveler

Good location but room smelled like cigarette smok

Posted Aug 25, 2017
Pros: Good location and food in restaurant was good.
Location: Close to downtown
Good location but this room smelled like cigarette smoke even thou it was a non smoking room. Whirlpool was dirty. Breakfast was reasonably priced and food quality was good.
Comment from Hotel Management
Aug 30, 2017 by Jason H, Hotel Management
I would like to apologize for the smell of smoke you experienced during your stay. Unfortunately, some guests have no respect for hotel policies or other guests staying in the hotel. We have equipment that helps to neutralize the smell of smoke when this happens but the source needs to be identified first. I am confident that your next experience would be smoke free as this does not happen often at this hotel. Thank you for your review.