great overnight stay
Posted Nov 10, 2016
Overall very good experience. Location & views are perfect. Staff were very accommodating. We were missing a bottled water in the room, right away at the front desk, woman gave 4 of us standing there each one - impressive!
Note: any getaway couples should request to stay in a room that does not have a connecting door to other suites. There is NO sound proofing! We could hear EVERY word and wining from the baby next door. Was really frustrating to wake up to a crying toddler at 7am, on a Saturday, as we were on our 15yr anniversary quick getaway from our 4 young kids at home. Front desk said next morning only a few rooms have connecting door and should ask next time I book for suite without it. Hmmm quick question at our early 11:30 check-in, as to the reason for our stay, would have solved that one!
Not to complain, but I believe there is always room for improvement....
In room starbucks coffee packs tasted horrible. They are meant to be single packs for single cup, but brews way too strong. I love Starbucks, but after 4 tries and 8 creamers/coffee, Pikes turned barely into a regular. Ended up going to Starbucks in the village and got a real one. Pool experience was disappointing. Nowhere to leave clothing, if you want to change in local bathroom. Outdoor tub was dated, but clean and hot. Sauna was barley hot, even after turning it on after 15min.