Older hotel and run down. The young man at the desk was very nice and helpful. The room was poorly cleaned. The furniture in the room had not being replaced since the 1970's and was dirty and beat up. The two upholstered chairs were so dirty that you didn't want to sit in them. We moved one and saw that the carpet had not being vacuumed in years. The breakfast was gross, a few sausage patties in a slow cooker. No napkins so we rummaged around the cupboards and used coffee filters.
I am surprised that Ramada would allow there name on a place like this.
Comment from Hotel Management
Apr 9, 2017 by Guest Services, Hotel Management
Thank you, Mark for your review. It is wonderful to read positive comments about our staff and I will be sure to pass your comments on to him.
I am going to share your review with the housekeeping staff as a review tool, to refresh them on paying close attention to detail when cleaning a room. Our housekeeping staff work hard to keep our rooms in high-quality shape and well maintained for the comfort of our guest.
We purchased the hotel a little over a year ago and since then we have finished a major renovation, we have been so over joyed to be able to upgrade our rooms with new paint, new name brand mattresses, modern 3 sheet bedding, new carpet and so much more.
We pride ourselves with our breakfast as we happily exceed the brand standards by preparing breakfast at 5 am, and running it until 10 am. Our breakfast consist of 3 hot items: biscuits, gravy and sausage, bagels, 3 types of muffins, yogurt, 6 diverse types of cereal, fresh fruit, orange juice, apple juice, coffee and a Belgian waffle station. To ensure that everything is fresh our staff checks and refills the items every 15 minutes.
I truly hope that you will decide to stay with us again as it is always our goal that our guest have a pleasant stay.