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Reviews of Courtyard by Marriott Anniston Oxford

3 out of 5
Courtyard by Marriott Anniston Oxford
289 Colonial Dr, Oxford, AL

Reviews

8.4

Very Good

Rating 10 - Excellent. 174 out of 347 reviews" "
Rating 8 - Good. 102 out of 347 reviews" "
Rating 6 - Okay. 33 out of 347 reviews" "
Rating 4 - Poor. 21 out of 347 reviews" "
Rating 2 - Terrible. 17 out of 347 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Preston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. Restaurants are right across the street. The room is very clean and comfortable. We visited the pool and excercise room and both were well maintained.
Stayed 1 night in Mar 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Feb 2024

4/10 Poor

Sophia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Eric

Stayed 1 night in Dec 2023

10/10 Excellent

Elke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Wallace

Traveled with family and small children
Everything was great. Wonderful experience!!! Will use you all again!!
Stayed 1 night in Nov 2023

10/10 Excellent

Erica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED EVERYTHING ABOUT MY STAY...STAFF IS SUPER FRIENDLY!!! I WILL MAKE THAT MY HOTEL OF CHOICE WHENEVER I'M IN THE AREA
Stayed 1 night in Oct 2023

10/10 Excellent

ANGIE, ENTERPRISE

Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

6/10 Okay

Gwen

Liked: Cleanliness
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not worth the money, not well sound proofed.
Room size and furnishing and staff were fine. Our biggest complaints: 1. Noise. Hotel is RIGHT beside I-20, our room, 316 faced the freeway and we got high way noise all night long. 2. Most of the parking is down at one end of the hotel, not near the entrance, only two handicapped spots. Although we need a handicap spot had to walk from a distant spot. 3. No free breakfast and not even free coffee seemed, greedy by hotel, given the cost (more than $250). Would not stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Diara Jepris, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, no free breakfast but the bar was cool. Lot of restaurants nearby too. Rooms were big and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, spacious hotel and very friendly staff.

8/10 Good

Allan

Business traveler
A stay to remember.
All aspects of my stay have been phenomenal. From the absolute professionalism at the front reception to the cleanliness of my room in 125. Friendliness, accommodating & thoughtful suggestions. In the mornings, my favorite meals were the breakfast bowls and their coffee. Very well maintained nice surroundings. Personal items respected & very clean rooms.
Stayed 7 nights in Aug 2023

10/10 Excellent

Phillip, Clanton

Stayed 2 nights in Jun 2023

10/10 Excellent

Linwood

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

DONALD

Stayed 1 night in Apr 2023
Response from Melony on May 2, 2023
Thank you for choosing Fairfield Inn for your stay in Oxford

8/10 Good

VINCENT

Stayed 1 night in Apr 2023
Response from Melony on Apr 17, 2023
Thank you for choosing Fairfield Inn for your stay in Oxford.

2/10 Terrible

Lora

Traveled with family
Stayed 1 night in Apr 2023
Response from Melony on Apr 17, 2023
Thank you for choosing Fairfield Inn please let us know how we could have improved your stay.

10/10 Excellent

Steve

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean, staff nice and friendly.
Stayed 1 night in Mar 2023
Response from Mel on Mar 20, 2023
Thank you for letting us know about your stay. I will be passing the review to the staff.

10/10 Excellent

Darious

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2023
Response from Mel on Mar 20, 2023
Thank you for choosing Fairfield I will be passing the review to the staff.

4/10 Poor

LuAnn

Traveled with partner
I didn't appreciate being checked in and given the keys, only to find out that the was not ready.
Stayed 1 night in Mar 2023
Response from mel on Mar 13, 2023
I am not sure how to respond when I do not have a date or a room number to check on for this issue.

4/10 Poor

Deion

Traveled with partner
Liked: Staff & service
Disliked: Amenities
It had a bar and nice lobby
Stayed 1 night in Feb 2023
Response from mel on Mar 13, 2023
we do not have a bar at Fairfield Inn and Suites

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was clean…my biggest complaint is that when we went to eat breakfast there was no timely service to take our order. We went to Cracker Barrel instead.
Stayed 1 night in Feb 2023
Response from Mel on Mar 14, 2023
We have a complimentary breakfast at Fairfield Inn

10/10 Excellent

Nataska

Stayed 1 night in Feb 2023

4/10 Poor

Marion Jean

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
I choose this property because it had an indoor pool… it was New Years Eve, I had my two grandchildren with me age 8 & 5. After I checked in they informed me the pool was not working… we went to our room ordered food and watched TV… then about 10pm all of a sudden there was loud music… we were on second floor… directly below us was some kind of hall as to which there was a New Year party… needless to say we ended up leaving about 12:30am…

2/10 Terrible

darrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The stay was terrible. I ask for 2 rooms they only had 1 room. They heat wasnt working in the room. They brought and small electric heater to the room. Now i have to fight with hotel.com to get a refund on 1 of the rooms because they only had 1 at check in . I wouldnt recommend anyone to stay here.
Stayed 1 night in Dec 2022

10/10 Excellent

Robert

Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Christie

Stayed 4 nights in May 2022

4/10 Poor

Brian

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All carpets dirty and stained in the entire facility. Wall paper pealing in the bathroom. Furniture appeared to have a hard life. Walls were crumbling near the window. This was far from the least expensive room in the area. Quite disappointed.
Stayed 1 night in May 2022

2/10 Terrible

Mike

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is an embarrassment to the courtyard chain definitely won’t be back. Room we booked was having work done put us in a lesser room didn’t adjust the difference corner room very small. No clean towels when asked for towels it was like they were disgusted by it. No maid service for 4 days after repeatedly asking for it. The Marriott should strip this hotel of the courtyard chain it’s a disgrace
Stayed 4 nights in Apr 2022

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean room. Will stay again next time I pass through.
Stayed 1 night in Apr 2022

4/10 Poor

Darrell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were bad and dirty and out dated
Stayed 2 nights in Mar 2022

8/10 Good

Shawanna

Traveled with family
Liked: Cleanliness, staff & service
We were staying at this hotel to attend a concert at the BJCC. Therefore, the location was great.
Stayed 1 night in Feb 2022

10/10 Excellent

Mercedees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Aida

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Ants in the bathroom. Unable to take bath ants crawling up and down walls
Stayed 1 night in Feb 2022

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

4/10 Poor

larry

Stayed 1 night in Jan 2022

10/10 Excellent

Roger

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. No free breakfast
Stayed 4 nights in Dec 2021
Response from Sincerely on Dec 13, 2021
Roger, thank you for staying with us at our Courtyard property in Oxford, Al. We appreciate you staying. Please come again.

10/10 Excellent

Chris

Liked: Staff & service, amenities, property conditions & facilities
Hey guys/gals i had a wonderful time staying at your establishment.. I slept well and the rooms were clean so i could be my best at my bike race.. I will be back!!
Stayed 2 nights in Dec 2021
Response from Sincerely on Dec 10, 2021
Chris, thank you for taking the time out send such an exciting shout out to the Courtyard team! We appreciate you for taking time out of your day to share. It really mean a lot to us. We are looking forward to having you back with us. Please do come again soon!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice experience.
Stayed 1 night in Nov 2021
Response from Sincerely on Nov 23, 2021
Thank you Joseph for choosing to stay with us at our Courtyard property! Please come again whenever you are in our area.

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fireplace was really nice and relaxing
Stayed 1 night in Oct 2021
Response from Sincerely on Oct 26, 2021
Christina, thank you for choosing to stay with us at our Courtyard property! We appreciate your comments about our firepit and how you enjoyed it. Please come and see us again when you are in our area! Again, thank you!

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk folks were very friendly
Stayed 2 nights in Oct 2021
Response from Sincerely on Oct 18, 2021
Thank you for staying with us, and expressing your gratitude toward our service and accommodations! We appreciate it more than you know. Thank you and we look forward to seeing you again!

10/10 Excellent

Anthony Juvon, Decatur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent maids.
Stayed 1 night in Oct 2021
Response from Sincerely on Oct 18, 2021
Thank you for staying with us, and expressing your gratitude toward our service and accommodations! We appreciate it more than you know. Thank you and we look forward to seeing you again!

2/10 Terrible

Jason

Traveled with family and small children
I received an email from the hotel at almost the exact time of check in stating that our room had been cancelled due to “maintenance issues”. While I understand that things can happen outside of one’s control, no effort at all was made to help find another room at the last minute. None.
Stayed 1 night in Oct 2021
Response from Sincerely on Oct 18, 2021
Sir I apologize for not being able to find you another room before informing you concerning issues with our guest rooms. I would like to make you feel better about us not being able to find you another room. Please reach out to us and let us accommodate you with a over night stay or and even points. I am sorry we could not honor your over night stay due to maintenance issues in our hotel. I look forward to hearing from you soon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Donnielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Sincerely on Oct 18, 2021
Thank you for staying with us. Please let me know how we can get you to be completely satisfied when staying with us at our Courtyard property.