Ratings based on 351 Verified Reviews

3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Savannah, GA

Over rated

Posted Sep 12, 2017
Had to evacuate for the hurricane and booked this hotel online based on the Star Rating, pictures and reviews. I thought I had a gem! This hotel is very old but has been painted to make it look new. The room I stayed in had very poor drywall repair work, it was not filled in appropriately nor sanded down, just painted. The tub was old and should've been replaced, instead, it was painted! When taking a bath, paint chips would be in the bath water. The hotel is only one story but it has wooden floors. As I walked to the bathroom, the floor had a weak spot in it and gave me the impression that if I weren't careful, I might fall through. The guest laundryroom is simply a washer and dryer located outside on the sidewalk next to the pool. I can go on but I won't. Avoid this hotel if you like staying in nice places. I'm not sure who they paid to give them a 4.0 Star Rating but this was ridiculous! I didn't want to stay but they told me that regardless if I stayed or not, I'd still be charged.
Comment from Hotel Management
Sep 15, 2017 by kelvin , Hotel Management
Thank you for taking time out of your day to let us know about your stay. we're sorry we fell below your expectation regarding the condition of the hotel and our rooms. We thank you for bringing this to our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve things. Thank you again for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgiana , Al

Vacation with grandchildren

Posted Jul 9, 2017
This was an older hotel but very clean and comfortable. Staff was exceptional. They were very kind and helpful. Breakfast bar was really good and clean I would definitely stay there again
Comment from Hotel Management
Jul 10, 2017 by Kelvin , Hotel Management
Thank you for staying with us and for sharing your wonderful review! Your compliments mean a lot to us. We are thrilled to hear that you enjoyed your stay and were able to take advantage of our amenities. Thank you again for your comments! We hope to see you again soon!
1 out of 5
by A verified traveler

Do not believe the 4-star rating!

Posted Jun 29, 2017
Pros: Nothing
Cons: Everything
I have no idea how this place had a 4-star rating! The shower barely trickled water. The A/C sounded like a gong every time it cycled. But worst, hotel staff was locked behind 3 deadbolts and wouldn't even come out to bring towels to the room! Stay away!
Comment from Hotel Management
Jul 2, 2017 by Kelvin , Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectation. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank your for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to oxford.
5 out of 5
by Melanie

Posted Jun 21, 2017 on Hotels
Comment from Hotel Management
Jul 11, 2017
We would like to thank you for taking the time to complete our online survey.
5 out of 5
by Thomas

More bang for your buck

Posted Jun 18, 2017 on Hotels
Nice room. Huge desk is great for writing, spreading out papers, etc. Definitely a nicer hotel than most other chains in this price range. Breakfast included biscuits, saysage, gravy, waffles, pastries, cereal, coffee, milk and juice.
Comment from Hotel Management
Jul 11, 2017
Thank you for staying with us and for sharing your wonderful review! Your compliments mean a lot to us and we truly value your loyalty to Econo Lodge. We are thrilled to hear that you enjoyed your stay and were able to take advantage of our amenities. Thank you again for your comments! We hope to see you again soon!
1 out of 5
by Linda

Not clean

Posted Jun 13, 2017 on Hotels
Carpet wasn't clean, low water pressure, gnats, cigarette burns in blanket (non smoking room), dirty pillow case. Staff was pleasant.
Comment from Hotel Management
Jun 26, 2017
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room condition on your recent visit. I have shared your feedback with maintenance and housekeeping staff to ensure we handle these types of situation different in the future. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank your for your time and valuable feedback.
5 out of 5
by Lisa

Great value

Posted Jun 13, 2017 on Hotels
Clean, convenient, and a great value.
Comment from Hotel Management
Jul 11, 2017
Thank you for taking time out of your day to let us know about your stay. My team and I strive to please all guests, and are glad we were successful during your visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 29, 2017 on Orbitz
Clean room and the location is close to restaurants and shopping.
Comment from Hotel Management
Jul 11, 2017 by Kelvin, Hotel Management
Thank you for staying with us. Your compliments mean a lot to us. We are thrilled to hear that you enjoyed your stay and were able to take advantage of our great location! Thank you again for your comments! We hope to see you again soon!
2 out of 5
by A verified traveler

Posted May 28, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017
Allow me to apologize on behalf of our hotel for failing to exceed your expectations on your recent visit. I have shared your feedback with staff to ensure we handle these types of situation different in the future. Thank your for your time and valuable feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff was friendly, room was clean.

Posted Apr 30, 2017
Hotel staff very friendly. The room was clean.. even though it's an older hotel. If I stayed in the area again, I'd stay there