Visit to Oxford for Baseball Tournament
Posted Jul 13, 2015
Hotel & staff were very good, room clean, breakfast service much better than reports of that from surrounding motels. Nearby restaurants much better than visit 2 years ago, much shopping nearby, no conveniences lacking. Only complaint was that family reunion bus made final night & day absolutely miserable - noisy, inconsiderate, would not go to bed & stop making noise until well after midnight, blocked customer loading/unloading area for well over an hour, camped out in parking lot the night before, making noise, and constant in & out of doors, etc. We will definitely stay at HE again & hope for better behaved patrons.
Comment from Hotel Management
Jan 21, 2016 by tparks, Hotel Management
Thank you for your nice response. I do want to apologize for the issues that you encountered with the family reunion. We try to take care of those situations. We want our guest to have a comfortable stay, and I am sorry this was not what you experienced. I hope you stay with us again, so we can prove our commitment to your comfort!