Exterior

Reviews of Hotel Express

3 out of 5
Hotel Express
6220 McClellan Blvd, Anniston, AL

Reviews

6.2
Rating 10 - Excellent. 20 out of 115 reviews" "
Rating 8 - Good. 25 out of 115 reviews" "
Rating 6 - Okay. 28 out of 115 reviews" "
Rating 4 - Poor. 20 out of 115 reviews" "
Rating 2 - Terrible. 22 out of 115 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy shower curtain, toilet barely flushed and had cigarette burns all over the top of it, water pressure in the shower was good but water drained very slowly. (I was standing in 5 inches of water by the end), a few electrical sockets were wore out, two lamps did not work making it very dark, and the room smelled like toilet bowl cleaner.
Stayed 2 nights in Sep 2023

4/10 Poor

brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Race weekend
If its just a couple guys staying for the race it will do. Do not take your girlfriend to this dump. The rooms smell like cigarettes and urinal cakes. Paint and carpet is gross.
Stayed 2 nights in Sep 2023

4/10 Poor

Yvette

Stayed 4 nights in Sep 2023

10/10 Excellent

Tena

Liked: Cleanliness, staff & service, property conditions & facilities
They are so friendly here and because I was alone they put me close to the office made me feel even safer it may not be the fanciest hotel it it is clean and the staff if very friendly and welcoming I would highly recommend them
Stayed 1 night in May 2023
Response from Nisha on May 26, 2023
Thankyou for staying with us Tena.

4/10 Poor

Reza

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor maintenance and lack of cleaning was very disappointing.
Stayed 1 night in May 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, very clean and quiet. Great price!
Stayed 1 night in May 2023

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, being renovated but will look fantastic after done
Stayed 1 night in Apr 2023
Response from Manager on Apr 29, 2023
Thankyou for staying with us Rebecca. Hope you stay with us again.

4/10 Poor

Kathleen

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Trudi

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Hotel Express
Hotel room was filthy. Vanity and mirror hasn’t been cleaned. Carpet was disgustingly filthy and hasn’t been vacuumed. Refrigerator had to be unplugged due to noise. Overall a pig pen.
Stayed 2 nights in Apr 2023

6/10 Okay

Terri

Disliked: Cleanliness, property conditions & facilities
Comforter and curtains had holes in them. There were fleas in the room. Room was not very clean.
Stayed 2 nights in Apr 2023

8/10 Good

Emma

Liked: Staff & service, room comfort
Frig didnt work, lack of towels, shower water waa hard to control either to cold or to hot
Stayed 2 nights in Feb 2023

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
It was a “get what you pay for” type situation. Cheapest I could find at the last minute, but the beds weren’t super comfy, stains on the walls, broken furniture, and just generally dirty.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend.
The staff was friendly, but there were bugs, and hotel is badly in need of repair and cleaning.
Stayed 2 nights in Sep 2022

10/10 Excellent

Rob

Liked: Cleanliness, staff & service
It was Okay
I requested a king size bed, but got two doubles. Room smelled like moth balls, but it was a place CD w to lay your head down.
Stayed 2 nights in Oct 2022

10/10 Excellent

Madalynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I believe that the property is easy and convenient. It is easily accessible and for a low price! Overall, was an amazing stay and I would recommend staying if it is a weekend stay.
Stayed 3 nights in Sep 2022

4/10 Poor

darlene fambrough

Traveled with family
Disliked: Staff & service, amenities
I did not like the hotel it was dirty not clean and front desk wasn't real friendly
Stayed 1 night in May 2022

6/10 Okay

Michael

Traveled with partner
Disliked: Amenities, property conditions & facilities
We received what we paid for, will not stay again. Needs updating. Bed was good, sheets did not fit, shower was a shower. The tv was real good.
Stayed 1 night in Apr 2022

8/10 Good

Jeremy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I didn’t like that the pool was closed this was the basis of me booking here
Stayed 2 nights in Apr 2022

8/10 Good

Colleen S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Plwnry of restaurants in the area
Stayed 2 nights in Apr 2022
Response from Nisha on Apr 26, 2022
Thankyou for staying with us Colleen.

8/10 Good

Curtis

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2022
Response from Nisha on Apr 25, 2022
Thankyou for staying Curtis.

8/10 Good

Hazel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right off the highway with easy access to the car.
Stayed 1 night in Apr 2022
Response from Nisha on Apr 25, 2022
Thankyou for staying with us Hazel.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Great hotel! Very clean and comfortable!
Stayed 1 night in Dec 2021

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could go back to hot breakfast but it was a very nice stay. Got a great night sleep. Front office staff very helpful.
Stayed 1 night in Sep 2021

8/10 Good

Tamika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel express
I only stayed 1 night but it was great quiet clean and staff was very friendly
Stayed 1 night in Oct 2021

10/10 Excellent

Terry

Stayed 1 night in Oct 2021

2/10 Terrible

Carl

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't like anything about it. When we went to the room it clearly hadnt been vacuumed and/or swept properly. It was dead bugs on the floor. Then, when we were watching tv a roach ran across the dresser. On our second day of stay my wife killed a baby scorpion in the room. The iron and ironing board was filthy and broke which i noticed it after handling it. It was so much about this place I could say. In closing we will never stay here again it was my fault for trying to reserve our rooms so late...
Stayed 2 nights in Oct 2021

6/10 Okay

Joshua

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the same hotel pictured
The hotel pictured is not the hotel. There is not a functioning pool and the pool in the pictures is not their pool. We got our first from and there were crusty stains on the beds. We switched rooms and the next room has long black hairs everywhere. The towels, the bath tub, and sink. The floors were not vacuumed. The toilets were mildewed. My sister and i had to go buy our own cleaning supplies, towels, blankets, pillows. Our entire family was here in different rooms for a funeral. We slept on shower curtains. Coffee makers were not working. Fridge was dirty. We had already paid to put our entire family here so could not just leave.
Stayed 1 night in Jul 2021

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Hotel Express on Jul 20, 2021
Thank You for staying with us Robert.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Not what you see in the photos
Was looking forward to floating in pool after long bike ride on the Chief Ladiga. The pool looked awesome in the website photos. In reality the pool was an empty hole in the ground covered with an ugly metal roof. Bedspread was very worn and torn. Room was as clean as possible given the worn out furnishings.
The Pool.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Meh
It was alright, not great but it definitely could have been much worse.
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with family
Aged
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2021

2/10 Terrible

Ann

Traveled with group
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2020

8/10 Good

Kim

Traveled with family
Liked: Staff & service
Stayed 2 nights in Nov 2020
Response from nish on Jan 19, 2021
Thanks

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities, room comfort
First Talladega Race Stay
This was my husband's and my first trip to Talladega for the NASCAR race. Overall our stay was great, but When i booked, i asked for a non-smoking room. When we arrived, the door sign posted non-smoking but the room reeked of cigarettes wgen we opened the door. This eventually aired out, but perhaps more care in that area. Also, the cleaning person didnt automatically clean, change and restock everything. We had to tell management. This should be addressed. Each time a room is done, the cleaning aide should look to see that all items are restocked. On the positive side, management removed our malfunctioning fridge and replaced it with a good one from the next room. Management was quick to sign us in and was very friendly. Anything we needed he took care of quickly. He just took over this place so not too critical. We will be back next year.
Stayed 3 nights in Oct 2020

2/10 Terrible

Jaquante

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel
I arrived at the hotel a little earlier than expected. The owner had let me check in earlier due to military obligations. I had walked into the room and the room smelled like weed, the bed had stains all over, and their was mold on it. I had to leave after taking a shower. I told the manager while leaving and I told him I would be back after a certain time. I had came back after my military obligation, and I saw a new manager. She stated that he did not want to change my room and I should of came to him. But the manager said she would change it. I go in the next room and it smelled, had mold on the fridge, the bed had holes in the sheets, stains in the comforter on the Opposite side. The sink was stopped up, the shower also. I think this was the worst hotel to go to.. I never will go here again.
Stayed 4 nights in Aug 2020
Response from management on Aug 10, 2020
Im sorry about your stay but when your room was changed I asked you was that room good for you and you said it was good..you should have came soon as you checked in your room instead of taking shower and using room before saying something was wrong and we would have resolved problem right away.

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, safe environment, and nice rooms.
Stayed 2 nights in Apr 2020
Response from Amber on Apr 21, 2020
Thank u very much we take good pride in our hotel .

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The television had more channels than most, and the bed wad comfortable with decent pillows. Weren't able to use the pool due to social distancing lockdown, but looked nice. The only issues were the phones not working, some outlets not working, and some outlets needed repair. Overall, a pleasant stay, and great staff.
Stayed 2 nights in Apr 2020
Response from Harry on Apr 7, 2020
Thank you very much for informing us

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Peaceful & scenic views
Stayed 1 night in Mar 2020
Response from harry on Apr 3, 2020
Thanks and come again.

2/10 Terrible

Verified traveler

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from harry on Oct 25, 2019
Thank you

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
VERY friendly. Outside of facility was very clean. The size of the room was surprising. We had a double bed room and still had space for a couch and small coffee table. I was thrilled to see the fridge was not tiny and it was also cold and worked well. The last 2 places I’ve stayed, the fridge was barely cool. It’s a great choice for the price. NO bed bugs nor roaches. It’s was clean. The tv was a little dusty but that’s all. If in the area again I will use the same place. Did I mention Extremely nice, Cheerful staff.
Stayed 2 nights in Oct 2019
Response from Harry on Oct 21, 2019
Thank you very much

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Response from Harry on Oct 15, 2019
Thank you very much

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the staff being attentive to my needs the facility was in good shape.
Stayed 2 nights in Apr 2019
Response from harry on Apr 30, 2019
Thanks

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and staff was nice
Stayed 2 nights in Mar 2019
Response from HARRY on Mar 20, 2019
THANK YOU

6/10 Okay

JackieTreehorn, Hollywood, CA

Business traveler
There were some odd stains on the sheets. Bed was comfy though
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Oct 2018