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Reviews of voco Oxford Spires, an IHG Hotel

4 out of 5
voco Oxford Spires, an IHG Hotel
Abingdon Road, Oxford, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1002 reviews" "
Rating 8 - Good. 353 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brigit, Seattle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews but this hotel is terrific. The staff goes the extra mile to make sure your stay is great. Two examples: 1) when I checked in the receptionist found me a great room in the second floor instead of the ground floor because I was a woman traveling alone, and 2) they arranged a late checkout to match my travel schedule with no hassle. It's rare to find such empathetic, customer- friendly service at hotels these days! Thank you!
Stayed 7 nights in Apr 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with our choice. Good location - nice walk along the river to get into town. Nice big room and great bar and restaurant area
Stayed 2 nights in Apr 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property,in nice surroundings,close to Oxford centre,and a nice walk along the River Thames. The leisure facilities were fantastic. Nice to unwind in the sauna,or steam room,and have a nice swim. The only negative I would have ,is the pool is too shallow,which could be dangerous
Stayed 3 nights in Feb 2024

10/10 Excellent

Apurv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Muhammad Wajhi

Stayed 1 night in Jan 2024

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms!

10/10 Excellent

Kirstie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Hawon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

cATHERINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Emily

Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Christina

Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, we came for my girlfriends birthday. They kindly gave us a nicer room and got it ready early. Very warm. Our room had a few issues but nothing major. One sid eof the bed didnt have plu stockets and the shower wouldnt drain well. but was alovely stay and close to town centre.
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking distance of Oxford city centre
A comfortable, very clean and relaxing hotel within walking distance of Oxford city centre
Stayed 1 night in Nov 2023

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Had a lovely time with partner, and team at Voco has helped with organising a surprise for my partner.
Stayed 2 nights in Nov 2023

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Claire on Nov 9, 2023
Dear Stephanie,I am so sorry you were not happy with your stay. If you would like to catch up further please do contact me on claire.satterthwaite@ihg.com

6/10 Okay

Russell

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No shower
Shower had no pressure (at all). Maintenance tried to fix and couldnt. Suggested maybe changing rooms but we were only there for 24hrs so wanted to go and explore. Room 221.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, elegant hotel with good facilities including a pool, a good restaurant and a bar. Peaceful location with large grounds backing onto a riverside walk. Central Oxford with its colleges, museums, shops and restaurants is a short walk away. Plenty of parking (payable) including EV charge points. Staff are great - particular mention to Mali, Dina and Kashish who went the extra mile.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Loved this hotel. Perfect location, friendly staff. Huge clean, comfortable rooms. Will stay again!
Stayed 1 night in Oct 2023

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is set on a large park-like property just outside the Oxford city center. It’s a comfortable walk or an easy bus ride to the colleges and sights. There are a couple of decent pubs within walking distance. The parking was convenient. The hotel property is nice, good beds and all the expected niceties. The only noise at night was the animals in the field and owls.
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Beautiful hotel - slow service at the bar/restaurant on first night at the hotel. Hotel short staffed and it took a long time before someone acknowledged us and took our order
Stayed 4 nights in Sep 2023

4/10 Poor

Maldwyn

Traveled with family
Expensive/overrated
Rather expensive for a very average hotel, good size room but lacking a refrigerator which is standard in many similar hotels. Quite loud scratching noise from air con grid area - I suspect it was mice or rats ?? Air con not functioning. Parking was very expensive, the hotel had a lot of outside space but had a £20 car park charge. An overpriced overrated hotel. Not recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem
Beautiful hotel. It's a bit hard to tell from the photos, but it looks like a converted barn built of natural stone in a country setting with a view of horses and cows grazing nearby. Lovely gardens. Beautifully maintained and impeccable low key service. Restaurant food is wonderful and dining terrace a serene pleasure.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Perfect location, staff went above and beyond for us, hotel was beautiful, comfortable, and clean.
Room with balcony
Balcony view- horse pasture.
Patio with path leading to River Thames
Stayed 1 night in Aug 2023

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Dianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Break with friends
The hotel is well located as you can walk into Oxford City Centre along the riverside. The room was very clean and the beds were comfortable.
Stayed 1 night in Aug 2023

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central hotel
Excellent hotel with one of the few car parks within walking b distance of the center of Oxford. The food was excellent. Clearly they now have a chef with real skill. The only negative for us was the shower in the bath. This is something we live with but much prefer a walk in shower.
Stayed 3 nights in Jul 2023

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dropped my phone and one of the very honest cleaning staff handed it in to reception. He is a credit to the company
Stayed 1 night in Jul 2023

10/10 Excellent

Joleen Rispah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet place to stay. A little far out from the main city centre but a lovely area to walk through

10/10 Excellent

Haris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff have been very helpful, especially Barbara and Katrina.
Stayed 4 nights in Jul 2023

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet countryside view from room
Stayed 1 night in Jul 2023

10/10 Excellent

Peter H

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stall shower was terrible - it looked elegant but it is too small for any normal human being, the curved doors opened just barely enough to get through. The curved doors were off their tracks and didn't seal. The floor was very slippery and needed the mat - thus the warning sign. The mat is rectangular and didn't fit the curved floor and the corners jammed in the doors. The faucets took a while to understand, meanwhile you were sprayed in the face and onto the floor with cold or hot water. We managed. There was plenty of room in the bathroom for a more conventional shower. The architect that specified the stall shower should have to use it. We used Taxi's to get to the town center. It is a long walk . We enjoyed the horses in the neighboring field and walked along the Thames. The river walk is close. We really enjoyed the property.
Stayed 9 nights in Jul 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Overall great stay. I would go back. Positives: 1. Great location. Just outside the city centre and walkable 2. Staff is excellent and super friendly 3. Nice swimming pool 4. Good restaurant Negatives 1. The bed was so uncomfortable. It was inclined and my husband didn’t sleep well because he was under the impression he was going to roll over. 2. Parking should be included in the hotel stay
Stayed 1 night in Jul 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Stayed 1 night in Jul 2023

10/10 Excellent

ADRIENNE

Stayed 1 night in Jun 2023

10/10 Excellent

Ari

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Beautiful property and staff with an eye towards providing high customer service without being overbearing. Close to Thames river walk with access to High Street Oxford sites, restaurants and shops. Plentiful dining options with talented chef. Onsite pool and spa isn’t huge, but offers many amenities and is well kept.
Stayed 4 nights in Jun 2023

8/10 Good

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Able to walk up city centre or bus stops nearby. Plenty of parking at the hotel but £20 per night is a bit steep.
Stayed 2 nights in Jun 2023

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms. Very friendly staff. Perfect location. Wonderful spa Lady Natalia !!! Really tasty beef Rahul and truffle fries 🍟
Stayed 1 night in Jun 2023