Ratings based on 218 Verified Reviews

4.6 out of 5
90% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Hotel well placed and generally comfortable

Posted Mar 8, 2017
Main complaint is that it was very expensive - nearly £300 for a one night stay -and the fact that there was no tea making facilities in the room spoilt the stay. Room up several narrow stairs making it not suitable for anyone with physical disability.
Comment from Hotel Management
Mar 21, 2017 by Toby, Hotel Management
Thank you for taking the time to write. I believe I have already addressed these and other comments made on another online review site. Given the luxurious accommodation and the service and amenities we provide, we do not consider a room under £300 to be poor value and I am sorry you do not agree. Naturally, rooms at the top of narrow stairs would not be suitable for guests with disabilities and we would provide suitable alternatives; ground floor or accessible rooms are available. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from guildford, surrey

Weekend in Oxford

Posted Mar 6, 2017
Pros: The hotel was welcoming, warm, newly refurbished, clean and quiet.
Cons: The car park spaces were very tight although it was nice to have them available.
Location: The hotel is perfect for visiting Oxford's Jerico and City centre. Restaurants and cafes within 5 minutes walk.
We went for a two night break to The Cotswolds and Oxford. The hotel was perfectly positioned just on the edge of the city.
Comment from Hotel Management
Mar 18, 2017 by Toby, Hotel Management
Thank you for your 5 star review. Delighted to hear how much you enjoyed your stay and hope you will visit us again? Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Superb Elegant and Chic Hotel

Posted Feb 26, 2017
The Old Parsonage is not in the heart of Oxford but it's just a 5 minute walk to it. The dining room is lovely and the meals on point and delicious. While my room was small and the closet was too, it was beautifully done. The whole hotel oozes pedigree and style. I would definitely stay there again.
Comment from Hotel Management
Mar 4, 2017 by Toby, Hotel Management
Thank you Tom, very pleased to hear how much you enjoyed your stay and we do hope you will visit, next time you are in Oxford. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

Quintessential period hotel near town centre

Posted Jan 4, 2017
Pros: Location & ambiance
Cons: Food in Restaurant & tea making in bedrooms please!
Location: Just a short walk to town centre & Universities.
Fabulous location, wonderfully friendly staff with gorgeous comfortable rooms only let down by the restaurant. Waited a long time between courses, then when food finally arrived it was over cooked and cold, very disappointed as it was a Birthday dinner. Tea making facility's would be nice in the rooms, you shouldn't have to pay for a cup of tea in the morning! Otherwise lovely!
Comment from Hotel Management
Jan 16, 2017 by Toby Aspel, Front Office Manager, Hotel Management
Thank you Dawn. We appreciate your feedback and welcome constructive criticism. Apologies if the food was disappointing - not a representative example of our usual high standards. We do hope we can make amends on a potential future visit? Your comments regarding tea & coffee being available in the rooms have been noted; we are reviewing our room service offer. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Oxford short stay

Posted Dec 30, 2016
Pros: Location and character
Cons: Bedroom size!
Location: So much history and architecture
Great character hotel, newly refurbished and welcoming staff. But very small room ( and bed) and staff in restaurant overwhelmed by guests
Comment from Hotel Management
Jan 16, 2017 by Toby Aspel, Front Office Manager, Hotel Management
Thank you. I believe you joined us during a particularly busy week between Christmas and New Year, when the hotel and restaurant were bustling. We do offer alternative room categories to the classic double you occupied and hope you will have the opportunity to experience this, should you return to us?
5 out of 5
Recommended
for Everyone
by A verified traveler from Somerset

Country house luxury in the city.

Posted Dec 17, 2016 on Ebookers
Pros: Really good staff who all appeared committed to wanting guests to be well looked after.
Cons: The type and range of beers on offer.
Location: Handy for virtually everything Oxford has to offer.
Friendly and professional staff. Great food and charming, quality, ambience.
Comment from Hotel Management
Jan 16, 2017 by Toby Aspel, Front Office Manager, Hotel Management
Thank you for your comments Hugh. Glad you enjoyed your stay and that you were looked after so well. We are currently reviewing the beers on offer - watch this space!
5 out of 5
by A verified traveler

Posted Dec 11, 2016 on Hotels
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you very much. Delighted to hear you enjoyed your stay. Kind regards, Toby Aspel Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Hotel with great charm

Posted Nov 30, 2016
Beautiful hotel that close to center. Staff are very helpful and friendly. Hotel provides bikes for guests which are a godsend in Oxford, we used this to travel around easily. Clean rooms, beautifully furnished and well equipped. Will definitely return.
Comment from Hotel Management
Dec 4, 2016 by Toby Aspel, Front Office Manager, Hotel Management
Thank you very much Eleanor. Delighted to hear how much you enjoyed your stay and that you made use of hotel bicycles (even in November!) We look forward to seeing you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Midwest US

Close to city center; a lovely place

Posted Nov 28, 2016 on Orbitz
Pros: friendly staff and wonderful amenities.
Location: The coach/bus stop was right outside the hotel. So convenient!
We were totally happy with The Old Parsonage. The staff was so helpful to supply us with two wheelchairs. The food in the hotel restaurant was excellent! Very clean place with amazing Nespresso machine in our room! Cold milk provided to froth. Just a delightful place.
Comment from Hotel Management
Dec 1, 2016 by Toby Aspel, Front Office Manager, Hotel Management
Thank you very much Laura. So pleased to hear you and your family enjoyed your stay and I am glad we were able to be of such assistance. Kind regards
5 out of 5
by A verified traveler

nice old hotel with very relaxing dining room

Posted Nov 23, 2016 on Hotels
It is always nice to come to Oxford, small and nice town, easy walking and many interesting things to see. The weather does not matter when you visit Oxford, you can always adopt yourself to all different weather condition and change your plan accordingly, stay inside some of the buildings if it rains or walk along the rivers or anywhere else if sun is shining.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for your comments. You paint a very evocative image of Oxford! Kind regards Toby Aspel Front Office Manager