Lovely Pub, Room & Food, service needs improvement
Posted Nov 10, 2016 on Hotels
The Building and the Room was lovely, the atmosphere was great.
However, the service was a little slack, for example, when I asked for food i was told that i needed to go back up to the till to order the food. So i was sat their a while before i realised. Every hotel and restaurant operates differently but can be resolved with simple communication.
The food was lovely and great value for money however, when asking for a side order of onion rings i wasn't expecting a bowl of 30 to come out! Not questioning the value as £1.50 was more than reasonable but was extremely off putting.
Breakfast was lovely, however, once again, i was left to presume where to sit and what i could have for breakfast, no communication from staff at all.