Ratings based on 146 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from st. louis

Anoying entertainment staff

Posted Jan 17, 2018
They have a group to show you good places to visit or eat, but they are anoying because the group call you every day to ask if you want to join their mornings or afternoon gattering eventhough you said not interested!
4 out of 5
Recommended
for Everyone
by A verified traveler

Additional Charges before check in.

Posted Dec 31, 2017
Cons: Communication between the resort and expedia @ additional charges
When I checked in the clerk told me I had to pay $361.32 taxes to Wyndham. I questioned the charge, but she was sure I had to pay. They charged my acccount $361.32.. The clerk charged my account $100 for security (That I understand). After talking to Expedia the Resort's Asst. manager called and told me they would refund the $361.32. This should never happen. The customer should be informed of any additional fees.
2 out of 5
by A verified traveler from national harbor, md

Rude reception

Posted Nov 18, 2017 on Orbitz
Keith and Brian were both rude, I had to check in a day late I called to confirm this and when I got there the reservation had of course been cancelled. Keith was very unapproachable and explained everything very quickly (terrible customer service) but was very nice to the ladies who were in front of me in line, which makes me think he decided to treat me this way based on my appearance. When I checked out brian was rude and when I asked what was wrong with the charges he ignored my question and I was literally a foot away from him, he was also very rude to the elderly ladies behind me in line who were actual members so I will probably not stay here again, don't need that type of treatment. Also the garbage disposal was dangerously accessible simply by removing the rubber stopper, lucky no kids were with me.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 3, 2017 on Hotels
4 out of 5
by Sandra

This traveler left a rating score only Posted Nov 3, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Oct 30, 2017 on Orbitz
Very convenient location. Staff was courteous and helpful. Rooms were clean.
5 out of 5
by Anita

Posted Oct 8, 2017 on Hotels
Great stay,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 6, 2017 on Hotels
5 out of 5
by Karen

This traveler left a rating score only Posted Sep 25, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to the National Harbor

Posted Sep 1, 2017
Pros: clean with great staff.
Cons: cost of parking
Location: Near the river and MGM Casino.
Had a great time. Would like to go back in the future.