Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
3.7 Room cleanliness
2.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Birmingham, UK

Nice Location and Beach

Posted Sep 17, 2016
Pros: Room, Beach, View, Spa, Location
Cons: Staff Training, Better costumer service, Room Fridges not working, Food, Drink
Location: Ephesus (20 miles), Kusadasi (20 miles), Shopping and food and dance clubs in Kusadasi
The Hotel is good and Beach was perfect with beautiful view and clear sea. We did some snorkeling which was not very bad. We liked the dance club at night but drinks are only available till 12 midnight in most of the bars which was so disappointing as they charge after midnight. The hotel staff specially at reception were usually not trained and they could not speak English. Quality of food is good not great, quality of drinks also good. Spa was amazing with Turkish Bath. Definitely try it. Kusadasi which is a town 30min away from hotel was amazing city. We also visited Ephesus which was great culture to see. Room was clean. We went for Deluxe double in the main building on the 5th floor with amazing view over the sea and large room. Room service was acceptable and air condition was good. The fridge was not working properly so we ask them to change and they did.
3 out of 5
by A verified traveler

It's ok

Posted Jun 7, 2016
Pros: Breakfast and dinner were always great. The female front desk staff were very nice and though they needed more training were always willing to help.
Cons: The male front desk staff were incompetent, rude and believed repeating the same thing over and over was helpful. All the staff needed english lessons
Location: The location was out of the way. It was nice because it was private but expensive to visit local attractions.
The hotel is currently being renovated and I expect it to be great when it is done. However, when we were there some of the restaurants were closed and the staff were not properly trained. Some of the activities were very expensive. The location seems out of the way and taxis were expensive. The food at the main restaurant was absolutely great and the beach always had space and umbrellas available.
Comment from Hotel Management
Jun 9, 2016 by AriaClaros, Hotel Management
Dear Guest, First of all thank you for choosing Aria Claros Beach&Spa Resort. We have taken into consideration your feedback as it is very important for us to improve our services. hope you can visit us in a future time. Kind regards
3 out of 5
by Burak from Bursa

Aria claros haftasonu

Posted Jun 7, 2016 on Hotels
Tesis komple yenilenmiş . Temizlik ve hizmet kalitesi olumlu yönde değişmiş.Yemekler önceki senelere göre iyileşmiş fakat tatmin edici seviyede değil .Konum ve Deniz mükemmel.Şezlonglarda minder olmaması eksiklik .Ayrıca plaj havlularının uzak mesafede olan spa bölümünden alınması sıkıntılı.Spa hizmeti çok iyi .Genel olarak önceki senelere göre epey bir iyileşme var .Otel personeli gayet ilgili