Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
2.0 Service & staff
4.0 Room comfort
3.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
It's okPosted Jun 7, 2016
Pros: Breakfast and dinner were always great. The female front desk staff were very nice and though they needed more training were always willing to help.
Cons: The male front desk staff were incompetent, rude and believed repeating the same thing over and over was helpful. All the staff needed english lessons
Location: The location was out of the way. It was nice because it was private but expensive to visit local attractions.
The hotel is currently being renovated and I expect it to be great when it is done. However, when we were there some of the restaurants were closed and the staff were not properly trained. Some of the activities were very expensive. The location seems out of the way and taxis were expensive. The food at the main restaurant was absolutely great and the beach always had space and umbrellas available.
Comment from Hotel Management
Jun 9, 2016 by AriaClaros, Hotel Management
Dear Guest, First of all thank you for choosing Aria Claros Beach&Spa Resort. We have taken into consideration your feedback as it is very important for us to improve our services. hope you can visit us in a future time. Kind regards