Rooms are incredibly dated and poorly maintained. Basic 3* (at best). It wasnt the luxury experience we were expecting at all. Major dissapointment on arrival to the room.
The slides and overall pool areas are excellent, truly fantastic.
The hotel caters mostly to french/belgians. If you go with kids - unless they can speak french - they will be lonely and not able to experience the same kids club fun that they others have.
Evening entertainment was below par - only 2 shows in 6 days and other resorts in Turkey have nightly activities.
A lot of walking up and down hills.
The buffet restaurant probably used to be excellent, but the choice and variety is poor now compared to most other high star all-inc places in turkey.
Comment from Hotel Management
by Emel TURKMEN, Hotel Management
Dear Valued Guest Matt,
First of all we would like to thank to you for taking your time to post your feedback about your stay at Paloma Club Sultan. All the guest feedbacks are really valuable for us .
Sorry if we couldn't meet up some of your expectations during your stay however please be assured that your comments will be noted to be reviewed by relevant department heads in order to provide maximum guest comfort.
Normaly if you come from England from TC UK there is Thomas Cook UK Kids Club is available. Other wise we have 2 Turkish ladies and 1 frec lady is working at our Miniclub. And they all speak English.
For entertainment one night we have Russian dance show, one night we have Cuba Show, on night we have Turkish dance group, 2 nights we have live music, 2 nights we have cinema at the beach, one night we have beach party at the beach, one night we have Karaoke each night we have show time.
We certainly enjoyed looking after you and hope to have the pleasure of welcoming you again in the nearest future.
Rooms Division Manager