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“The staff was incredibly welcoming, friendly, and helpful throughout our stay. The breakfast was delicious and offered a wonderful variety of choices. The nightly entertainment provided a little bit of everything and made the evenings enjoyable. Overall, it was a quiet, peaceful, and relaxing experience, which was perfect for our anniversary trip. We truly enjoyed our stay and appreciated the wonderful hospitality.”

“The room we booked was what we saw based on be picture, great views. I would say, it’s not necessarily freely connected to the beach. You’d have to go somewhere else to actually go to a beach. Food was not the best, honestly I think I only was content with breakfast for our entire stay. We stayed 3 nights, 4 days— Wed-Sat. The one night we ate at the restaurant on-sight called ‘Oceanana’, it was the only night I enjoyed food at any of the restaurants. I truly give the resort a 3.5, but the food?……

“Todo el personal muy amable, las instalaciones súper bien”

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“Mi estancia en el Grand Palladium a través de Expedia ha sido fenomenal. Me he llevado una grata experiencia con los beneficios exclusivos de reservar a través de Expedia y también estoy muy agradecido con las atenciones de todo el personal en especial con Raúl Ocampo quién nos ha dado un servicio súper atento, dando seguimiento a nuestros requerimientos y siempre dispuesto a ayudar. Sin duda alguna volveremos a través de Expedia.”