Ratings based on 26 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Palmiet River EstatePosted Mar 9, 2017 on Hotels
Palmiet Valley Estate is set in beautiful grounds. The food was excellent. I stayed in room No. 1, which was disappointing. I felt that the 5 star classification was a misrepresentation. The hotel is advertised to include air conditioning. Internet access, wifi, bar fridge. My room had none of these, it also had no TV. Wifi was available in the dining area and my room had a small fan Im lieue of air conditioning. The room has no windows and although the door had glass partitions, I had to either have the doors wide open or keep the lights on during the day to have sufficient light.
Comment from Hotel Management
Mar 30, 2017
Thank you for your helpful comment. 1.The small room which was a disappointment to you is part of the main building and cannot be altered. As it is a national monuments built in 1754. We will address the matter concerning the need for a bar fridge in the room. 2.Because the doors lead to the magnificent gardens and can be opened we never have had a complaint pertaining to an air conditioner. We contacted Expedia, to omit to the description "air conditioner "in single rooms. 3.The Wi-Fi is accessible in front of the room and the speed increases on the terrace outside. We will rectify it and apologize for the inconvenience.
for Everyoneby A verified traveler from UK
Great stay - 3 days was too short!Posted Feb 28, 2017
Pros: Staff interaction. Standard of food. Views.
Cons: Bigger choice of menu for the evening. Cool drinks available at the swimming pool.
Location: Great base for exploring the Cape Winelands - Franschhoek and Stellenbosch.
Did not know code to open gate to the estate on arrival but staff (grape pickers) were very helpful. Reception staff were very welcoming. We were in room 6 (upstairs room) and it was exceptional - hope to return some time! The owl on our roof was very welcome and we enjoyed watching all the birds on the estate. The view in general of the surrounding area is superb. Spoke on several occasions to staff members and always had the feeling that we were being looked after. Interaction with other guests was always possible and there was a good mix of privacy and mixing. Breakfast and dinner under the trees was always a treat. WiFi was good in the communal areas although not very great in the room (no problem as this is normal). Would definitely return. Thanks to all the staff at Palmiet that made our stay so enjoyable and memorable.
for Everyoneby A verified traveler from London, UK
Superb guest house in the Cape WinelandsPosted Feb 12, 2017
This is not just a guest house! It is a beautiful complex of Cape Dutch buildings situated in the midst of a working vineyard. One enjoys a sundowner every night overlooking the estate, and takes meals under the oaks in an area enclosed by hydrangeas. Blissful! But what really makes this place is the staff, which is so attentive and friendly. Cannot be faulted!
by A verified traveler
Lovely hotelPosted Oct 26, 2016 on Hotels
The staff are truly wonderful. We loved our stay and hope to be back again soon. We had dinner one night - the soup was divine. Breakfast on the veranda was also spectacular. The grounds are lovely with a Cape Dutch style and lovely gardens. Great location for exploring the wineries in Paarl and Stellies. The hotel offers a "complimentary" sun downer at 6:30 pm on an elevated sun deck that overlooks the property. It's a nice opportunity to interact with other guests and chat about which wineries we visited that day and compare notes. My only suggestion is that the hotel be more upfront about what's complimentary and what's not - we were surprised to see charges for drinks at the "complementary" sundowner - easy to resolve by posting a clear sign of prices, not calling it "complementary," and just telling people what the prices were. Had we known, we would've preferred to bring our own bottle of wine. Same goes for breakfast - if staff ask someone if they want a coffee, it's assumed that it's included, but then after you get the menu you see that it's R25 each, which isn't a big deal, but as tea drinker, I would've been perfectly okay with tea over coffee and skipped the extra charges. Thanks for a great stay!
by Quintus from Cape Town
Relaxing, superb views and servicePosted Mar 9, 2016 on Hotels
If you looking for a quiet getaway, this is perfect. Excellent service, 5 star. We had a great stay and is also kiddie friendly, kids enjoyed the pool immensely. If I had to find something, it would be the particular room we were in. I hit my head twice, the position of the bed and the position of the bath are not great, The A frame roof is the reason - but hey, it didnt spoil my stay - still give it 5 out of 5.
by David from Cheshire, U.K.
A Lovely Place to Stay in the Paarl Winelands AreaPosted Feb 13, 2016 on Hotels
This is a beautiful place with lovely staff who genuinely want to make one's stay as enjoyable as possible. Some of the room and bathroom fittings were a little old-fashioned but functioned adequately and added to the overall delightful ambience of the place. Dining was also a pleasurable occasion providing excellent meals to enjoy. This small boutique hotel is thoroughly recommended for a stay in the Winelands around Paarl.
for Couplesby A verified traveler from UK
loads of character, beautiful and charmingPosted Feb 1, 2016
Pros: loads of character. excellent staff. hands-on owner
excellent base for Paarl Area, winelands, golf, Wellington and Bains-Kloof Pass
for Everyoneby A verified traveler from london
Very relaxing with lovely pool and great servicePosted Jan 23, 2016
Wow! Such a relaxing place to stay. Really great setting with amazing views and a lovely garden. Nice to eat out in the evening. Rooms lovely
for Couplesby A verified traveler
Great luxury stay in old farmhouse on wine estatePosted Jan 9, 2016
Great staff,setting room with beautiful outdoor dining area for dinner and breakfast,weather permitting. We would strongly recommend the hotel
by James from Kuala Lumpur
Cape ClassicPosted Jan 3, 2016 on Hotels
Great Cape classic. Exceedingly hospitable staff (sounds a bit cold, actually they are lovely) and generally great facilities. Not so good in the restaurant, however, for a single diner, when upon arrival a separate table had been set amidst multi tables, complete with razzles, top hats, streamers and balloons etc for a new years eve party! I fled in horror without eating. Breakfast, however, restored equilibrium.