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Room type

Standard Double Room

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Standard Room, 1 King Bed

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelFamily-friendly hotel with free valet parking and restaurant

Location

Located in the heart of Pachuca, this family-friendly hotel is steps from Independence Square, Monumental Clock of Pachuca, and Mineria Museum and Historical Archive. Hidalgo Theater and National Photography Museum are also within 10 minutes.

Hotel Features

A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference rooms.

Room Amenities

All 69 rooms offer free WiFi, room service, and plasma TVs with cable channels. Other amenities available to guests include free weekday newspapers, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

A computer station is located on site and high-speed wireless Internet access is complimentary. Event facilities include a conference center and conference space. This family-friendly hotel also offers a health club, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking and valet parking are complimentary.

Hotel Emily is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Computer station 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Health club 
  • Luggage storage 
  • Number of buildings/towers - 1 
  • Number of meeting rooms - 2 
  • Porter/bellhop 
  • Restaurant 
  • RV, bus, truck parking (surcharge) 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 69 
  • Tours/ticket assistance 
  • Free use of nearby fitness center 
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, RV, bus, truck parking (surcharge)

Room Amenities

  • Blackout drapes/curtains 
  • Cable TV service 
  • Free toiletries 
  • Free weekday newspaper 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Phone 
  • Plasma TV 
  • Private bathroom 
  • Room service (limited hours) 
  • Shower only 
  • Turndown service 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Restaurante Chips - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

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Spa Services

  • Hot stone massage 
  • Body scrubs 
  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Guests planning to arrive before normal check-in hours are subject to room availability. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 8 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 100 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 120 per person (approximately)
  • Airport shuttle fee: MXN 1000 per room (roundtrip)
  • Rollaway bed fee: MXN 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

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