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Hotel J&E by Serranillo

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In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of Hotel J&E by Serranillo

Hotel J&E by Serranillo

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Breakfast available
  • Business services
Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130

Explore the area

  • Popular LocationBasaltic Prisms of Santa María Regla Park45 min drive
  • Popular LocationPrismas Basalticos Waterfall47 min drive
  • Popular LocationDuendes Museum49 min drive

Choose dates to view prices

About this area

Mineral del Monte

Hotel J&E by Serranillo is located in Mineral del Monte. Museo de Medicina Laboral and Museo del Paste are cultural highlights, and some of the area's activities can be experienced at Duendes Museum and Tuzoofari Zoo. Mundo Futbol Interactive Center and International Soccer Hall of Fame are also worth visiting.
Visit our Mineral del Monte travel guideOpens in a new window
Map

What's nearby

  • Museo Casa Grande - 9 min walk
  • Museo de Medicina Laboral - 9 min walk
  • Basaltic Prisms of Santa María Regla Park - 45 min drive
  • Prismas Basalticos Waterfall - 47 min drive
  • Duendes Museum - 49 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 75 min drive

About this property

Hotel J&E by Serranillo

3-star hotel with free valet parking and spa services
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite.
Hotel J&E by Serranillo offers 20 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Mineral del Monte hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free offsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–noon: MXN 50.00-200.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaruante el seranillo

Things to do

  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

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Mineral del Monte
Family friendly
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Hotel
Hotel
3 star
3 star
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 50.00 and MXN 200.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 27 out of 39 reviews
5 - Excellent 69%
Rating 4 - Good. 9 out of 39 reviews
4 - Good 23%
Rating 3 - Okay. 2 out of 39 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 39 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 39 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

3/5 Okay

Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Mirenal del Monte!
This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito y cómodo, aunque porque no pasas mucho tiempo ahí mientras paseas por los pueblos mágicos. El restaurante excelente en precio, calidad y sabor, y la ubicación muy cómoda: cerca del centro para llegar caminando pero a buena distancia para evitar el ruido. Lo único malo es que no tiene estacionamiento y todo es con valet parking, pero el servicio es suficientemente rápido.
Stayed 1 night in Apr 2022