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 Interior Entrance
 Lobby
 Guestroom
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 Indoor Pool
 Restaurant
 Food Court
 Hotel Interior
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Get an overview of this hotel3-star hotel with free valet parking and free area shuttle

Popular property highlights

Free valet parking
Free WiFi
Restaurant
Indoor pool
Business center

Location

Located in the heart of Pachuca, this hotel is within 2 mi (3 km) of Hidalgo Stadium, Hidalgo Theater, and Galerias Pachuca Mall. Center of Art and Philosophy and Cuartel De Arte Museum are also within 2 mi (3 km).

Hotel Features

A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a conference center, and a business center.

Room Amenities

All 124 rooms boast deep soaking tubs and offer free WiFi and sitting areas. Room service and premium bedding are standard, as are TVs with satellite channels.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Krystal Pachuca features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 0 square feet (0 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. A complimentary area shuttle within 1 km is available for guests. Complimentary valet parking is available on site.

Krystal Pachuca is a smoke-free property.

  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Meeting rooms 8 
  • Restaurant 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free valet parking 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Free area shuttle 
  • Conference space size (meters) - 0 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 0 
  • Gift shops or newsstand 
  • Conference center 
  • Laundry facilities 
  • Total number of rooms - 124 
  • Television in common areas 
  • Number of floors - 6 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Towels provided 
  • Linens provided 
  • Premium bedding 
  • Separate sitting area 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Television 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Free WiFi 
  • Room service (limited hours) 
  • Cribs/infant beds (surcharge) 
  • Separate bedroom 
  • Rollaway/extra beds (surcharge) 
  • Down comforter 
  • Pillow menu 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Krystal Pachuca has a restaurant on site.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.00 per stay.
  • Cribs (infant beds) are available for MXN 150.00 per stay.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 160 for adults and MXN 85 for children (approximately)
  • Early check-in fee: MXN 500
  • Late check-out fee: MXN 700
  • Crib (infant bed) fee: MXN 150.00 per stay
  • Rollaway bed fee: MXN 150.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Holiday Inn Hotel Pachuca
  • Krystal Pachuca Hotel

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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