Ratings based on 207 Verified Reviews

4.4 out of 5
86% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from CA

Isolated, cold, quiet, too few amenities

Posted Jan 2, 2017
As usual, marketing is deceptive. I didn't feel safe in the neighborhood after dark, and parking at a car sales lot is not "parking on site," as advertised. Having no staff after 7pm was not optimum. All the rooms need central heat and air conditioning. Period. Just bagels for breakfast was better than nothing, but with everything in town closed for days on Christmas weekend, more food would have been better. At the least, a refrigerator and microwave in the common area should be provided.
5 out of 5
Recommended
for Couples
by A verified traveler

Charming hotel, convenient and lovely room

Posted Dec 29, 2016
Pros: Comfortable bed and pleasing decor for room.
We had a great stay with no problems. The room was fresh and clean upon arrival and the bed was really comfortable. Free wi-fi was available. A simple breakfast of bagels and coffee/tea was provided in the morning and Calvin (?) was extremely helpful and friendly. It was easy to find the hotel and parking was in an adjacent lot. Bathroom was clean with good amenities. Check in/out was easy and we would stay there again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, cute courtyard

Posted Dec 6, 2016
Awesome experience! It was very clean, the host was super inviting and nice, room was spacious. Definitely would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

staycation getaway

Posted Nov 30, 2016
Pros: Convenient location and clean room
Cons: The room could use a better heating system
Location: We did an "urban" type hike. Walked the boardwalk, wharf, downtown...
This was a nice cozy spot with a fantastic location that allowed us to walk to most points of interest. The room was simple but clean. There was a nice continental breakfast available in the morning which was a nice surprise.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 29, 2016
Nice Hotel walking distance to everything. I definitely will go back
5 out of 5
by A verified traveler

Great place.

Posted Nov 23, 2016 on Hotels
Total quality remodel. Real nice. Nice clerk. Felt safe. Parking lot short distance away but no problem
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockton

Nice hotel between beach and old downtown

Posted Nov 21, 2016
Room was spacious. Fireplace was a nice touch. Wireless was up to speed. Old downtown Santa Cruz is about 3 blocks in one direction. The beach is 3 blocks the opposite direction. Definitely plan to stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler from hollister, United States of America

Great spot

Posted Nov 20, 2016
What a great experience! The staff was awesome and the location was stellar. The hotel was simple and clean. Bagels in the morning and banana bread at night. We will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 19, 2016
Nice hotel and staff. Nnnnnnnnnnnnnnnniiiiiiiiiiiiiiiiicccccccccccceeeeeeeeeee
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2016 on Hotels