Ratings based on 260 Verified Reviews

3.5 out of 5
57% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Dated Hotel

Posted Jan 29, 2018
Hotel is very dated. Staff however was very friendly. Morning breakfast was in a small dark room that was almost identical to our hotel room. Needs remodeling and for breakfast to be in a bigger room that’s well lit.
Comment from Hotel Management
Jan 30, 2018 by DM, Hotel Management
Thank you for your review. We are currently making improvements and we appreciate your feedback. We hope to see you again in the future.
2 out of 5
by A verified traveler

Older property

Posted Dec 29, 2017
Breakfast was disappointing- stale doughnuts and hard boiled eggs, powder for the creamer in coffee. Sauna did not heat up after a 20 minute pre-heat Outdated room & property overall
Comment from Hotel Management
Jan 20, 2018 by Dianne, Hotel Management
I'm sorry the breakfast you experienced was not up to par as we refresh the pastries daily. The sauna does take a little bit to warm up and most guests enjoy the pool or hot tub while it is warming. We hope to see you again.
3 out of 5
by A verified traveler

Pricey for what they offer.

Posted Nov 13, 2017 on Hotels
Lobby and hallways had a musky wet towel smell. Turned me off. Hotel is in good condition but a little dated. Clean rooms but needs upgrades.
2 out of 5
by A verified traveler

Good location but needs work

Posted Oct 4, 2017
Staff very unorganized which led to long check in process. Rooms very dated and need of upgrades. For a little more money much nicer properties within a few blocks. Would not stay here again nor recommend it.
Comment from Hotel Management
Nov 4, 2017 by Roxanne, Hotel Management
Thank you for your feedback. I apologize for any inconvenience upon your arrival. Our staff does important verification at check-in to ensure you receive the correct room type and location. and when we have high occupancy it may take longer but we hope you value that service. We are upgrading the property as our budget permits and we understand there are always other choices for you. We hope to be the perfect spot for most of our guests, and perhaps when our upgrades are made, it will be for you as well.
4 out of 5
by Gordon

Almost perfect.

Posted Sep 27, 2017 on Hotels
I was disappointed in the operation of the elevator on check out day. We had to use the stairs for luggage and etc. There was no maintenance man on duty. Other than that, our stay was very comfortable and quiet.
2 out of 5
by A verified traveler

Rude and unprofessional Reception staff

Posted Sep 24, 2017
My advice to travelers and every one olanning a trip to Monterly beaches is " stay away from Monarch resort"
5 out of 5
by Philip

Posted Sep 22, 2017 on Hotels
Comment from Hotel Management
Sep 24, 2017
Thank you for your positive feedback. We hope to see you again in the near future. Take care and happy travels.
5 out of 5
by jill

monarch overnight trip

Posted Jul 24, 2017 on Hotels
very nice room, location was fantastic. just an overnight trip but will stay there again next time. My daughter and her family and friends spent the weekend there after we went and they had a wonderful time also.
Comment from Hotel Management
Jul 28, 2017
Thank you for your nice comments...we're glad you enjoyed your stay and hope to see you soon!
5 out of 5
by Angelica

Location location location. We will return soon!

Posted Jul 3, 2017 on Hotels
Staff was friendly and Accomodating. We loved it.
Comment from Hotel Management
Jul 28, 2017
We're glad to host your accommodation and that you had a great time. Please keep us in your future travel plans!
3 out of 5
by Amy

Posted Jun 30, 2017 on Hotels
My sons and I stayed. Had a great time. Only flaw was the curtains and I was told by the front desk that they were aware and they were being replaced. Other than that not a bad place to stay.
Comment from Hotel Management
Jul 28, 2017
Yes we have ordered new window coverings and hopefully will be installed by the next time you visit. Happy Travels!