Ratings based on 724 Verified Reviews

3.9 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Keene, NH

Right-priced, and right for the price

Posted Sep 20, 2017
Pros: For the price, the comfort was good.
Cons: Breakfast, and A/C in the rooms.
Location: Didn't explore the immediate location much. Drove to the jazz fest.
Stayed here during the jazz festival. The rate was very competitive and the photos looked good enough to try. The location is not as close to the fairgrounds as many other options, but the extra few minutes didn't deter us. The neighborhood is quiet and nice. The greeting from staff on arrival was excellent. The room was not air conditioned, which would be a problem in warmer weather (there was a fan in the room). The bathroom showed signs of wear. Otherwise, the room appeared well maintained. Bedding was comfortable and everything worked as it should. The two-port USB charger beside the bed was useful, and wifi worked well. Breakfast was only a couple (nice) pastries and whole fruit, with unmemorable coffee in too-small cups, and the hours were limited (the lobby was closed for our 7am departure). Overall, it was a good value for the competitive price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

great vacation spot

Posted Sep 20, 2017
it was only an overnight stay but room was cozy. Nice location for easier access to different tourist spots.
2 out of 5
by A verified traveler from Los Angeles, California

Posted Sep 13, 2017
The place is nice and clean the only thing is no ac and the day we went was really hot we couldnt sleep even at night.
Comment from Hotel Management
Sep 21, 2017 by Guest Experience Manager, Hotel Management
It was our pleasure to be your host on your recent visit. We are happy that you enjoyed your stay, albeit our rooms do not have air conditioning. Nonetheless, we hope to welcome you back again in the future. Kind Regards, Customer Experience Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Osos, CA

Nice getaway in Pacific Grove

Posted Sep 4, 2017
Pros: Nicely located and comfortable
Cons: Wifi
Booked at the last minute on Labor Day weekend and couldn't have been more pleased. Quiet and comfortable. Friendly staff. Our only issue was that wifi was very weak, almost useless. Location was great, near the lighthouse and beach.
Comment from Hotel Management
Sep 13, 2017 by Guest Experience Manager, Hotel Management
Thank you for choosing to stay with us for your visit to Monterey; we are pleased to have been able to accommodate you at the last minute. We are very pleased to hear that our location suited you so well, and that our staff were so helpful to you. We certainly aim to please our guests to the very best of our ability. We are currently working with our service provider to try to improve the consistency of our WiFi service. We appreciate your review, thank you, and we hope to welcome you back when you're next in town. Kind Regards, Customer Experience Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Grove adjacent

Posted Sep 2, 2017
Easy going place with good Wi-Fi, hot tub and walkable to the shoreline.
Comment from Hotel Management
Sep 5, 2017 by Guest Experience Manager, Hotel Management
Thanks very much for your review. We are pleased to have offered you all of the things you needed for a great stay in Monterey, and we hope to welcome you back for another great stay soon. Kind Regards, Customer Experience Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Cons: a shelf in the bathroom for a place to put personal care items would be helpful.
nice quiet place to come back to after touring all day. Walking distane to the beach was great!
Comment from Hotel Management
Sep 2, 2017 by Guest Experience Manager, Hotel Management
We are so pleased to hear that you enjoyed your time with us so much! It's great that our hotel was so suitable for your needs. We would love to see you again soon! Kind Regards, Customer Experience Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Ripon, CA

They've thought of everything!

Posted Aug 19, 2017
This cozy place to stay was clean and comfortable. The check in was smooth and the staff was friendly, making us aware of the complimentary breakfast in the morning and available wi-fi. We were pleasantly surprised to have a hot tub and firepit on the property for us to enjoy after our long day. We drove a Show car and were happy to be able to park it right out in front of our room. The area and environment felt safe and we look forward to visiting again. Steve & Sherrie from Ripon, CA
Comment from Hotel Management
Sep 2, 2017 by Guest Experience Manager, Hotel Management
Hi Steve and Sherrie, We're happy that you found us a suitable place to meet you needs, and that you enjoyed your clean, comfortable room. We are glad that our staff were their usual helpful selves, and trust that you had a good nights sleep. We hope that you will return to stay with us when you are next in the area. Thank you for taking the time to provide us with your feedback. Kind Regards, Customer Experience Team
3 out of 5
by A verified traveler from London

Rooms are tiny

Posted Aug 18, 2017
Rooms are clean and modern but the informotion on expedia when booking is misleading. They don't have rollaway beds even though they advertise this on expedia. That meant our son had to share our bed. We were not alone. Several others we spoke to also had this issue so is obviously a mis-communication.
Comment from Hotel Management
Sep 5, 2017 by Guest Experience Manager, Hotel Management
Thank you very much for your feedback. We have advised all of our booking partners of all of our facilities and amenities, so it's a pity that you didn't get all of the correct information. We will ensure that we make a point of bringing this up with them, so that this issue does not arise again. Thank you again for letting us know. We are sorry that you didn't have a perfect stay with us, but we would love you to stay with us again in the future, we would be delighted to ensure that you had a more enjoyable stay. Kind Regards, Customer Experience Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Great place to stay close to the beach! Friendly staff, easy check-in, cute room but small breakfast in morning so you might want to plan to eat elsewhere.
Comment from Hotel Management
Sep 2, 2017 by Guest Experience Manager, Hotel Management
We're delighted that you had such a pleasant stay with us. Thank you very much for your feedback, we look forward to welcoming you back when you are next in the area. Kind Regards, Customer Experience Team
4 out of 5
Recommended
for Everyone
by A verified traveler from california

everything you need nothing you don't

Posted Aug 17, 2017
Pros: everything
Cons: nothing
a nice place to stay, I have stayed across the street which was part of this location before and the rooms are the same, room not large but not small, clean, everything worked, nice heat cool control, bed fine, quiet, a big plus for me, parking great, location is fine, better than that really, I will stay here again.
Comment from Hotel Management
Sep 2, 2017 by Guest Experience Manager, Hotel Management
Thank you for taking the time to review your stay with us. We are happy that our hotel met your needs so well, and that you enjoyed your stay so much. We hope to be your hotel of choice in this area for future visits! Kind Regards, Customer Experience Team