Ratings based on 72 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Maui

Exceeded Expectations

Posted Apr 5, 2018
We arrived well before check-in, but they got our room ready for a 10AM check in which was wonderful. Beds are comfortable. Room is simple and clean. Food was pretty good. Big shout out to Aprioho - Bell Boy / Concierge who went out of his way to help us with transport into town. Overall we had a great experience and will come back again as it's the perfect pitstop after long haul flights and connecting to the Menatwais.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel close to beach.

Posted Mar 4, 2018
Had some issues at check in but it was rectified. Nice Deluxe Room with ocean view. The closest shopping mall - Basco Mall is quite a distance so need to take a cab. If there is traffic jam outside the mall, it is best that you alight from the cab at the road opposite the mall. Otherwise you will incur additional cab fare as the cab will need to make a u-turn and join the traffic jam before reaching the main entrance of the Basco Mall.
1 out of 5
by A verified traveler

Turned up was told there was not book.

Posted Dec 11, 2017
Cons: Hotel staff
When arrived at reception was told there was no booking and had to pay for the room. Am trying to get a refund for the room which was booked and paid for. Unfortunately did not have the written confirmation with me. Have other associated who also experienced the same problem at this hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2017
Always a nice comfortable stay after roughing it in the Mentawais.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 31, 2017 on Hotels
5 out of 5
by yulie

Clean and good service

Posted Dec 31, 2016 on Hotels
It was fine. The property is close to the beach.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from NSW

Great hotel with nice pool

Posted Nov 15, 2016
Pros: A good clean comfy room. Pool was lovely and the buffet dinner was delicious
Cons: Nothing
Location: Stayed one night to transfer elsewhere
A good clean comfy room. Pool was lovely and the buffet dinner was delicious
3 out of 5
by A verified traveler

Posted Nov 7, 2016
Nice hotel, good for an overnight stay. Unfortunately the service wasn't the best which made for a disapointing stay.