Ratings based on 536 Verified Reviews

3.8 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Aug 2, 2017
This hotel has very very small rooms and there is not enough space even for luggage.
Comment from Hotel Management
Aug 4, 2017 by Front desk, Hotel Management
Dear valued guest, Thank you for staying with us and for the feedback. We do offer rooms with more space at different rates. We do hope to see you again.
3 out of 5
by A verified traveler from shropshire

Cockroach in the bathroom!

Posted Jul 17, 2017
Cheap place to stay, but tiny room and had an extra guest in the bathroom. Not a fan of cockroaches myself. Staff didn't seem to care
Comment from Hotel Management
Jul 20, 2017 by Resernation Team, Hotel Management
Dear Valued Guest, Thank you for staying with us, and we appreciate your feedback. We will take your comment on this issues that you are unhappy with and will improve it.
2 out of 5
by A verified traveler from canada

Small hotel

Posted Jul 8, 2017
Room was very small, no room to open suitcase other than on bed. Breakfast supposed to be available at 08:00am. Not ready until well past 07:15am. Limited breakfast items available.
Comment from Hotel Management
Jul 18, 2017 by Reservation Team, Hotel Management
Dear Valued Customer, Thank you very much for the feedback. We serve continental breakfast at our hotel, and usually it starts from 7:30- 10:00 Mon-Fri and 8:00-11:00 on the weekends. In terms of our room size we do offer bigger rooms with higher rates, so you can have more space. We do hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

great location, small rooms

Posted May 29, 2017
Pros: Clean rooms and Free breakfast
Location: this is near Hyde park and Kensington palace, two blocks away it has a lot of restaurant
The hotel was very clean and breakfast was very nice. this hotel is close to a bus stop and two underground station (subway). two small points is that the rooms are small that is to be expected in London, and in our room the air condition did not work we could open the window and it cooled off the room, the hotel was full when we stayed their so we could not change it, it was a small inconvenience but all we did was sleep, shower and change, we were only their a week and we wanted to get the most out off the city.
Comment from Hotel Management
Jun 22, 2017 by FD, Hotel Management
Thank you very much for the feedback. We do hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2017
Fantastic location and staff. Room small, broken aircon, broken safe and clogged shower drain. Shower drain fixed on request. Street noise could be noisy at times. Very close to Tube stations and Hyde Park. Will book again.
Comment from Hotel Management
Jun 22, 2017 by FD, Hotel Management
Thank you very much for the feedback. We do hope to see you again.
3 out of 5
by Lee

Convenient hotel but basic

Posted Apr 10, 2017 on Hotels
Apparently got an upgrade to the top floor which was right near the lift which caused a little noise. Other than that usual small hotel room in London, friendly staff but budget and close to the tube. Breakfast was very basic at best, simple cereal, toast and croissants.
Comment from Hotel Management
May 4, 2017 by Michael, Hotel Management
Dear Valued Customer.Thank You for choosing Comfort Inn Hyde Park. We are delighted to know that you have enjoyed your stay. We do hope to see again soon. Customer Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location, easy to get around from

Posted Mar 7, 2017
Pros: Michael, the manager, and all the staff were friendly and very helpful.
This hotel exceeded our expectations. It was across from Kensington Park, which was a lovely place to get our morning run in. Close to 2 tube stations and lots of restaurants close by.
Comment from Hotel Management
Mar 8, 2017 by Michael, Hotel Management
Thank you very much. I am very happy to hear you enjoyed your stay with us. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

good value in central London

Posted Jan 29, 2017
Pros: Clean, good location, excellent value
Location: Close to Queensway and Bayswater Tube stations. Right next to Kensington Pk
We spent 2 nights. Hotel was clean and comfortable. Breakfast was basic but good
Comment from Hotel Management
Jan 30, 2017 by Reservation Team , Hotel Management
Thank you for taking the time to give us your feedback. we hope to have you stay with us again soon.
4 out of 5
by A verified traveler

Adequate

Posted Jan 4, 2017 on Hotels
Good value for money. Not the most fantastic hotel we have stayed in but it was in central London and you get what you pay for. Surprisingly quiet considering we were just off Bayswater Road. Found great Bella Italia round the corner for a meal. Room was compact but we did get a triple room as booked which was a double and a proper single bed rather than a sofa bed or a z-bed, as so often happens. Clean room with decent shower. Ideal for a one night break; might be a struggle if you had a lot of luggage. Breakfast was included and it was very basic. Self service drinks machine, make your own toast, croissants, fruit, yoghurts and cereal; more than enough to start the day
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to give us your feedback. We hope to have you stay with us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2016
Hotel is centralized. Near subway stations which makes it very convenient. Rooms are small. Luggages will take up most of the room space. Overall we didn't mind the size of the room since we were out and about. We did enjoy the convenience of the location.
Comment from Hotel Management
Jan 16, 2017 by Reservation Team , Hotel Management
Thank you for taking the time to give us your feedback.