Ratings based on 99 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Close to Paddington Station

Posted Oct 15, 2017
Cons: See above
Location: A bit touristy as it's Paddington area.
Modern, great location. Rooms are on the small side. Bathroom almost same size as bedroom. Small window looking out onto room opposite. No alarm clock or arm chair in room small pull out stool though). Room was not cleaned as we had pushed a button which we thought was the room lock.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Comfortable and close to Paddington

Posted Oct 6, 2017
Pros: Location and space
Cons: Nothing
Location: Close to restaurants, banks and transportation
This hotel is very close to Paddington but also very comfortable. The room was a little above average in space for this area. Very clean and the staff was excellent
Comment from Hotel Management
Oct 8, 2017 by Guest Relations , Hotel Management
I am delighted to hear you found your stay ranked 4/5. Your comments are all very well received. Kind regards, Victoria Crampton. Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to main attractions

Posted Sep 7, 2017
Nice location, easy access via buses, cars and underground. Lots of cafes and restaurants around.
Comment from Hotel Management
Sep 8, 2017 by Victoria Crampton , Hotel Management
Thank you for taking your precious time to review your recent stay with us. I am delighted to hear you found the location nice, the access convenient and the local area wonderful. Your feedback is very well received. We look forward to welcoming you back in the very near future. Kind regards, Victoria Crampton. Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location with style

Posted Aug 12, 2017
Pros: Near Paddington Station and tube--could get anywhere fairly quickly. Excellent TV/movie choices.
Cons: No place to hang towels, hand towels.
Comfortable bed, quiet location, walkable pubs and restaurants, helpful staff--what more do you need?
Comment from Hotel Management
Aug 16, 2017 by Guest Relations , Hotel Management
Thank you for your excellent five star review, I am delighted to hear you found the location great and the style perfect. Your comments on the proximity to the tube station are very well received. Kind regards, Victoria Crampton Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Top hotel

Posted Aug 12, 2017
Such a nice hotel in an excellent location. Staff were very friendly. Room was modern and clean. The bed was very comfortable. Would definitely stay here again.
Comment from Hotel Management
Aug 16, 2017 by Guest Relations , Hotel Management
It is a pleasure to read your comments, I am pleased to hear you found the hotel nice and the location excellent. Your comments on the friendly team are wonderful and very well received. We look forward to welcoming you back in the very near future. Kind regards, Victoria Crampton Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great stay in the city

Posted Jul 31, 2017
This is the best hotel I've ever stayed at in London. Great location, clean, modern room. Will stay here again. Steve
Comment from Hotel Management
Aug 8, 2017 by Guest Relations , Hotel Management
Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the hotel the very best you have stayed in within London. I am pleased to read your excellent review. Kind regards, Victoria Crampton Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location - close to Paddington and Tube.

Posted Jul 25, 2017
Pros: Everything
Location: See above - great location.
Check in was quick and pleasant. Lovely, clean room, quiet and convenient. Great stay!
Comment from Hotel Management
Jul 25, 2017 by Guest Relations , Hotel Management
Thank you for taking your time to share your recent review, I am delighted to hear you found the location great and access easy to the tube and station. Your feedback on the excellent pleasant checkin process is very well received. Thank you. Kind regards, Victoria Crampton Guest Relations
4 out of 5
by Kim

Posted Jul 18, 2017 on Hotels
Comment from Hotel Management
Jul 25, 2017 by Malcolm, Hotel Management
Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you ranked the stay 4/5. Kind regards, Victoria Crampton Guest Relations
5 out of 5
by Graham

Posted Jul 14, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017 by Malcolm, Hotel Management
Thank you for your excellent review. We look forward to welcoming you back in the very near future. Kind regards, Victoria Crampton Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Mobile, AL

Cozy room near Paddington station

Posted Jul 11, 2017
Nice and cozy room two blocks from Paddington station. Comfortable bed and beautifully decorated. A little small compared to American standards but very nice and so quiet. Staff were helpful and easily reachable and enjoyed the gym too.
Comment from Hotel Management
Jul 14, 2017 by Guest Relations , Hotel Management
You comments on the convenient check in and friendly service are very well received by the whole team. All guest feedback is taken on board in order to ensure we are constantly improving our level of experience, thank you. We look forward to welcoming you back in the very near future. Kind regards, Victoria Crampton Guest Relations