Ratings based on 3,044 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Cheshire

would stay again despite odd room layout

Posted Nov 13, 2017
Pros: clean comfortable (we all slept well), quiet (despite central location and near to main railway station)
Cons: change the room layout. make the toilet a built in cupboard (it's the right size) and put it with the rest of the bathroom.
Location: Paddington station about 800m. Everywhere is accessible from there including Wembley Stadium (direct on Bakerloo line)
Clean, comfortable and quiet hotel very close to Paddington station and central London. Breakfast was fine and set us up for a day exploring the sights. My only complaint is that some architect has put the toilet immediately behind the door into the room (think Mrs Brown's Boys) whilst the sink, shower and bath are on the opposite side accessed via Japanese style folding doors at the side of the bed? It just makes no sense at all!
3 out of 5
by A verified traveler from Dubai

Posted Nov 5, 2017
Hotel is located in a business district and away from any kind of attractions and they do not provide assistance with tours and city viewing unlike other hotels. Bathroom was tiny small. Bed sheets were not changed !!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from newark, de

Great staff and convenient to Paddington Station

Posted Oct 5, 2017
The hotel staff was very attentive, friendly, and accommodating. I never felt less than welcome during my stay. From check-in until check-out the staff was awesome!
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Nice hotel central location

Posted Sep 28, 2017
Starbucks and restaurants within walking distance close to Big Ben and other great London attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2017
Great location near Paddington station ..lovely staff .. comfortable bed very quiet great soundproofing..lobby music fab
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2017
Walking distance to Paddington station. Staff v friendly and efficient. Hotel clean and modern. Excellent breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

# london experience

Posted Aug 23, 2017
Pros: location
Location: near tube station and restaurants
Hotel was conveniently located next to tube station, which was great for traveling, it was also located in a somewhat business district which was a bit overwhelming during lunch and rush hour travel times and outside activities after dark was noisy
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, British Columbia

Posted Aug 21, 2017
Pros: Friendly staff. Also helpful. Just loved your breakfast. Excellent varieties.
Cons: Shower stall. even with door closed, water from shower still leaked out. could be a real hazard especially for seniors.
Location: Great location. Easy to find good food at reasonable prices closeby
Hotel is close to train station. Easy to get to underground trains and Heathrow Express train. Quiet and relaxing after long travel.
5 out of 5
Recommended
for Everyone
by A verified traveler from blue mountains australia

Great hotel great location

Posted Aug 20, 2017
Great hotel very convenient to station and tube. Great breakfast. Friendly helpful and efficient staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Lovely new hotel in a great location

Posted Aug 17, 2017
Pros: Location, standard, room size and staff.
Location: Near Little Venice - lovely area.
We came by train and wanted somewhere close to Paddington - Paddington Central which is close to Little Venice was a real find. The areas is newly developed, while keeping the historic canal vibe with good restaurants nearby. Good hotel with clean, spacious rooms and friendly staff. We will definitely stay again as long as the rates suit us.