Ratings based on 2,998 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2017
Walking distance to Paddington station. Staff v friendly and efficient. Hotel clean and modern. Excellent breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

# london experience

Posted Aug 23, 2017
Pros: location
Location: near tube station and restaurants
Hotel was conveniently located next to tube station, which was great for traveling, it was also located in a somewhat business district which was a bit overwhelming during lunch and rush hour travel times and outside activities after dark was noisy
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, British Columbia

Posted Aug 21, 2017
Pros: Friendly staff. Also helpful. Just loved your breakfast. Excellent varieties.
Cons: Shower stall. even with door closed, water from shower still leaked out. could be a real hazard especially for seniors.
Location: Great location. Easy to find good food at reasonable prices closeby
Hotel is close to train station. Easy to get to underground trains and Heathrow Express train. Quiet and relaxing after long travel.
5 out of 5
Recommended
for Everyone
by A verified traveler from blue mountains australia

Great hotel great location

Posted Aug 20, 2017
Great hotel very convenient to station and tube. Great breakfast. Friendly helpful and efficient staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Lovely new hotel in a great location

Posted Aug 17, 2017
Pros: Location, standard, room size and staff.
Location: Near Little Venice - lovely area.
We came by train and wanted somewhere close to Paddington - Paddington Central which is close to Little Venice was a real find. The areas is newly developed, while keeping the historic canal vibe with good restaurants nearby. Good hotel with clean, spacious rooms and friendly staff. We will definitely stay again as long as the rates suit us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2017
It was our second stay at the hotel and on both occasions our room has been upgraded. The staff are always very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Paddington Train Station

Posted Aug 9, 2017
Pros: Location
The Hotel staff are very courteous and also the station is 2 minutes from the Paddington Station, which is main hub for all the places. It was a really great experience and would definitely recommend for family.
5 out of 5
Recommended
for Everyone
by A verified traveler from blue mountains australis

Great hotel great breakfast

Posted Aug 2, 2017
Love this hotel in great location. Easy to find easy access to Heathrow Airport Train and close to train and tubes. Spacious room. Great breakfast. Excellent staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good breakfast, a bit of a walk from Paddington

Posted Jul 23, 2017
Small room, quite a long walk from Paddington, water pressure is low, so you can't enjoy a good shower after a long day. But breakfast taste good, staffs are friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Staten Island NY

Nice hotel, very good location.

Posted Jul 18, 2017
Very friendly hotel personnel. Nearby restaurants very close by.