Ratings based on 963 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
Best place I stayed in London, great location and lovely staff.
Comment from Hotel Management
Jan 14, 2018 by Roseate House London, Hotel Management
Dear Guest, Greetings from Roseate House London. We are delighted to received your feedback. Thank you very much from the entire Team for your nice words. Looking forward to be at you service again soon. Roseate House London Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from califirnia

Nice Wuiet spot close to Hyde Park

Posted Dec 30, 2017
Small boutique hotel with its own small bar and nice people. Good for the price. Walk to Buckingham Palace is about 30 minutes through the park and out the other side. Harrods is also about the same walk time.,.
Comment from Hotel Management
Jan 15, 2018 by Roseate House London, Hotel Management
Dear Guest, Greetings from Roseate House London. I would like to thank you from the entire Roseate House London Team for your feedback. We are thrilled to read your nice comments as it help us to keep providing an outstanding service. Please do not hesitate to contact us should you would like to stay with us again in order to tailor your stay. Looking forward to being at your service again. Kind regards, Carlos Rodriguez. Duty Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2017
A lovely stay except the hot water went out one night and was not fully restore until evening the next day.
Comment from Hotel Management
Jan 15, 2018 by Roseate House London, Hotel Management
Dear Guest, Greetings from Roseate House London. We are delighted to received your feedback as allows to improve our guest service. Please accept my most sincere apologies regarding your issue with the water. I will make sure in your next stay with us, everything is to your liking. Looking forward to be at you service again soon. Roseate House London Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wichita, KS

Good experience overall

Posted Dec 24, 2017
I found the hotel to be, overall, a pleasant experience. The staff was phenomenal, very friendly and helpful. The beds were comfortable, but the pillows felt like concrete. The hotel is located very close to tube and train stations, and all of the major sites are within walking distance. I would recommend this hotel to anyone. However, avoid the cafe. The prices are much too high, and the quality of the food is much to low. Many better dining options within a few minutes walk.
Comment from Hotel Management
Jan 15, 2018 by Roseate House London, Hotel Management
Dear Guest, Greetings from Roseate House London. I would like to thank you from the entire Roseate House London Team for your feedback as it will allow us to keep working hard and improve our service. I would like to express my most sincere apologies due to the inconvenient caused to you regarding the coffee. Please do not hesitate to contact me should you would like to stay with us and I will make sure your stay is tailored to your liking. Looking forward to being at your service again. Kind regards, Carlos Rodriguez. Duty Manager.
4 out of 5
by A verified traveler from fl

Posted Dec 10, 2017
Hotel staff should explain a check in there when you push room service button get a busy signal. To get room service you must all zero. Also calling out on local calls is not as described by the front desk.
Comment from Hotel Management
Jan 14, 2018 by Rosetae House London, Hotel Management
Dear Guest, Greetings from Roseate House London. We are delighted to received your feedback. We will make sure that all our Staff are informed about your feedback as it allows to improve our guest services. Looking forward to be at you service again soon. Roseate House London Team.
5 out of 5
by A verified traveler from Boston

Nice hotel close to Paddington Station

Posted Dec 7, 2017
My only concern about staying in London boutique hotels is that I always arrive via overnight flights from Boston in the mornings, very tired, and often rooms are not available for early check-in (much easier at larger hotels). As it turned out on this trip, my flight delays made this a somewhat moot point, as I arrived just after 1 pm...but the room was not ready, and I had to wait until 2 pm for the room (their standard check-in time). That is a factor that would concern me regarding future bookings, though obviously I also understand the situation as the hotel was fully booked. Everything else about my experience was great. The staff was very friendly and helpful, the hotel was very nicely decorated and very clean, and my room (a suite) was great, and the location (short walk from Paddington Station) is hard to beat. I had two business meetings in the hotel bar / restaurant, and the service / ambience was great. I don't write many reviews, but it was clear that this hotel is working hard to provide exceptional service - and I certainly appreciate that.
Comment from Hotel Management
Jan 15, 2018 by Roseate House London, Hotel Management
Dear Guest, Greetings from Roseate House London. I would like to thank you from the entire Roseate House London Team for your feedback. I do apologies as we were not aware of your overnight flight. Please do not hesitate to contact me next time you will visit London as I will make sure your room is ready prior to your arrival. Looking forward to being at your service again. Kind regards, Carlos Rodriguez. Duty Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Doha, Qatar

Great, comfortable & well located

Posted Nov 14, 2017
The location is very convenient, very close to transportation system, also you could enjoy a walk to get to main areas- Hyde Park is 5 min walk. The bedding is great, the room is very comfortable, clean, calm and restful. I had the standard small room and it was more than enough for one person. Breakfast is fine. Staff is very friendly and professional. I used to stay in a more fancy hotels, but the Royal Park beats them in quality/price. Will return for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great location great room great staff

Posted Nov 13, 2017
Very short walk from Paddington Station and the Heathrow Express. But on a quiet street away from the bustle of Praed Road. Room was large (for downtown London) and comfortable. Staff was efficient and friendly. Only quibble was with a quirky room safe.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Worth a Try

Posted Nov 4, 2017
Pros: Location, style and staff
Cons: Heating issues in rooms. Also, the bar prices are a little steep for an average traveller.
Location: Lots of choice within walking distance of hotel. A lovely church across the street and close to hop on/off bus stop. Landscaping in neighborhood
A pleasant surprise. Found this hotel online because I was looking for a room with a bathtub (hard to find in London). Other than a problem with the thermostat in our room, our stay was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Excellent hotel close to all Transportation

Posted Nov 3, 2017
Pros: Clean, quiet, friendly staff and very short walk to Paddington Station and all transportation.
Location: Hyde Park is short walk down the street and Paddington Stn is only 4 minute walk to connect all over the city via train or underground.
Nice, quiet location that is within walking distance of Paddington and all public transportation. We looked for hotel with ease of access to all parts of the city and also easy to get Heathrow Express service for early morning flight. The room is very comfortable and services provided by staff were excellent. Would definitely stay at this hotel next time in London. On site restaurant and bar were nice with tasty dishes and great service.