Ratings based on 894 Verified Reviews

3.4 out of 5
72% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Miniature

Posted Jul 12, 2017
Lobby not as shown on pics. Room stupidly small. Bathroom dirty. Over priced. Got bit at night in the bed.
2 out of 5
by A verified traveler from ıstanbul

Small room small bad for two person

Posted May 3, 2017
Small room small bad for two person .............. .............., ...... :-(
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean pleasant hotel with a nice breakfast

Posted Apr 29, 2017
Pros: Close to Edgware
Cons: I don't carry a photo I'd but they accepted digital id
Location: Edgware Road, Marylebone, Marblehead Arch.
Ok hotel. Rooms and facilities are on the smaller size but in this price range that is average for UK and especially London..
5 out of 5
by Yvonne

Trip to London

Posted Apr 20, 2017 on Hotels
Pleasant hotel. Well equipped room. Highly recommend
3 out of 5
by IBRAHIM

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
4 out of 5
by Bill

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
1 out of 5
by Philip

Posted Apr 10, 2017 on Hotels
room is very small, vastly overpriced, you also have to pay £20 to park, gym wasnt open also. and the check in staff incorrectly stated that i didnt have breakfast paid for, which resulted i n a5minute delay and an argument. breakfast is however of a reasonable standard
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great location, easy access to public transport

Posted Jan 11, 2017
Was originally booked for 17 nights in at Shaftesbury Metropolis but upon arrival was told that my room was unavailable due to renovations. The hotel did try to call my overseas number but was unable to reach me. I was then told to relocate to Shaftesbury Premier and the hotel was very accommodating and helpful. Shaftesbury Premier was located in a better spot. Room was comfortable, a tad small for my liking, floor boards creaking and cleaniness was slightly above average. Nonetheless, an enjoyable and comfortable stay. Only stayed there to sleep so did not get to fully utilise other ammenities such as the bar. Breakfast was not bad, although i got a bit tired of eating the same food everyday of my stay haha.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2016
Clean and Functional. OK for price. In-Out business trip so not really looking at much...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2016 on Hotels