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From the moment we walked through the door the staff did everything possible to make our stay a memorable, happy one. The room was well presented and clean. The food for both breakfast and our evening meal was fantastic. The staff were friendly and helpful.
We really enjoyed our stay at Lancaster Gate. We would come back again. Hotel was conveniently located. Pubs and restaurant within walking distance. Hotel restaurant and bar food was good and reasonable priced. Room was comfortable. Staff was extremely courteous and helpful. Close to the Underground ...
Beyond expectation, as the location is very convenient, staffs are well trained. Room is bright and clean, and is very comfortable. Washroom floor is heated, very nice.
So close to Paddington station, lovely "boutique" hotel. Smart, fun, contemporary decor in public areas and rooms. Friendly, helpful staff. Room was small but had everything I needed and more. I'll definitely be back.
Friendly staff. Bed comfortable, room right size, shower catch broke so couldn’t have a proper shower. Breakfast just right size for me, too small for partner.
Clean, Convenient for sightseeing. Friendly staff and very helpful. Prefer kettle in room rather than machine. Small point really and only real criticism. Warm. Good breakfast and plenty of it. Sorry no bacon ! Stayed every year for 10 years and would not hesitate to go back. For the price a full ...
Close to Paddington rail/underground, also close to Hyde Park/Kensington Palace. Easy walk to some great attractions. With the underground nearby it was easy to get to other attractions as needed. The fact that you can prepare and cook your own food helps with the expenses of living in London. Prepare/cook ...
Housekeeping wasn’t the best. Had to keep asking for things like toilet paper, coffee, etc. They did not vacuum well each day Only about 6” to get around the one twin bed to get to the bathroom. Hotel and breakfast staff were very accommodating.
Very interesting building in a good location. some single rooms are very small but after requesting something bigger I was pleased with the room. Staff are very helpful and pleasant.
We checked in dropped our luggage off and were out the doors. When we got in for the night. Only one of the heaters worked in the room. And when we went to charge our electronics the breaker went out. We were told we could use the one outlet. As they didn't know how to correct the issue. Then as ...
Hotel was in a good central location staff were friendly and helpful but some could not speak English. Hotel looked quite attractive and historic but could do with a slight renovation rooms were very clean however we had 2 single beds pushed together so made getting out of bed awkward and bathroom ...
I chose the hotel because of its position and was not disappointed. It’s proximity to Kensington, Oxford and Regent Street was ideal. The tube was a two minute walk away and the buses stopped almost opposite the hotel. The staff were helpful and pleasant. The breakfast nicely cooked and lots of it. ...
Front desk staff were warm and kind. Very accommodating in every way. Room extra large and all amenities in place. Well stocked mini bar with lots of munchies
I really liked everything about this hotel. My room overlooked a busy street but didn't hear anything. The check in process was easy and the clerk was very welcoming. The location was great and food was good.
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