Handy but issues
Posted May 28, 2016
The location of this hotel was very convenient to the sites in the historical center. The hotel is very compact. There is no real lobby, the breakfast room is small, and the room was rather spartan, but very clean. The breakfast was very adequate with fresh fruit, cereal, pastries, hardboiled eggs, and bread with meats and cheese. The breakfast room had snacks, cookies and drinks available 24/7. The staff was helpful in making dinner reservations and the like. That said, we thought it was not up to our other three star hotels. We also had a frightening experience. Access to our room was through an outdoor enclosure used by smokers that was adjacent to the breakfast area. One evening when we left our room to go out to dinner we found ourselves locked in the outdoor area with no way to exit the hotel. In somewhat of a panic (we were glad the hotel was not on fire) and after five minutes of yelling for help and banging on the sliding glass door a woman staying in an upper room came to our rescue and opened the door for us. She was soon followed by the desk clerk from downstairs who was full of apologies. Upon our return from dinner we found a bottle of wine in our room.
The room lacked some amenities. There was only a mirror and waste basket in the bathroom. No ice was available at the hotel.
The hotel got us a quote of 85 euros for a taxi to the Venice airport, but when we got to the airport the driver pointed to the 85 euros on the meter but said we also had to pay for th