Ratings based on 236 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Excellent Bermuda family stay

Posted Dec 12, 2017
Our 1 bedroom suite, with kitchen, was an excellent place to relax and enjoy all of Bermuda: conveniently located across from Hamiltion, has own ferry to Hamilton, very good restaurants, nice heated pool, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Thanksgiving vacation

Posted Nov 29, 2017
Pros: location and room size.
Cons: run the water shuttle a few more times during the heart of the day. I understand it is off season, but no shuttle from 11:50 until 5:20 is a bit much.
The hotel was overall beautiful and great location. having the free water shuttle was a huge benefit, although it had a 5 hour gap during the middle of the day and ended at 7:20pm which was very frustrating. Also, was disappointed in not being allowed 1 hour extra on checkout after paying for a 2 bedroom suite for a week. the food and drink at the hotel was very good.
Comment from Hotel Management
Nov 29, 2017 by K. Bean, Hotel Management
Dear Chris, Thank you for choosing Newstead Belmont Hills to celebrate your holiday. We appreciate your feedback and have made note of your suggestions. Hopefully we have the chance to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Upscale hotel with beautiful views of Hamilton

Posted Nov 27, 2017
Pros: Room was excellent and clean.
Cons: The water shuttle schedule is minimal.
My stay at the Newstead could not be beat. We had a two bedroom suite that allowed our family of 4 to relax in comfort and enjoy our vacation. The hotel is in the middle of the island which allows access to any location.
Comment from Hotel Management
Nov 27, 2017 by K. Bean, Hotel Management
Thank You for your kind words and for the time you took to share them.  We are so happy to hear you enjoyed your stay with us. We look forward to welcoming you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Franklin, MA

Love it!

Posted Nov 26, 2017
Great for couples and families. This is our 2nd stay and we’ll be back. Getting groceries is easy, take out is available for delivery from a local pizza shop, there is a liquor store with in walking distance. You can stay in and have everything you need or go out. the ferry shuttle to Hamilton is great but service is limited so be sure to check the schedule.
Comment from Hotel Management
Nov 29, 2017 by K. Bean, Hotel Management
Dear Lesley, Thank You for taking the time to share your experience.  Our hotel aims to provide a truly wonderful experience, and we are thrilled that you Loved It! Thank you for visiting us once again and we look forward to welcoming you back to our hotel in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

On harbor but free ferry service to Hamilton.

Posted Nov 25, 2017
We loved every aspect of the top-notch Newstead hotel. We traveled in late Nov. so we decided not to stay on the beach because the weather is unpredictable. There is a delightful view of Hamilton and the Harbour activities are fun to watch. On the beach days, we decided to walk to the beaches instead of take the shuttle. Warwick to Horseshoe was a bit far but Elbow just fine. The free ferry service to Hamilton was the best. We took this to go shopping, to eat in Hamilton- nightly, and connect to other ferry service. Food options at the hotel are delicious - especially the pancakes. We feel that a cheap snack bar with coffee, juices, ice cream, etc., would be great for those lounging by the pool days or on rainy days, even in late Nov. We would definitely stay at the hotel again.
Comment from Hotel Management
Nov 28, 2017 by K. Bean, Hotel Management
Dear Christine, Thank You for taking the time to share your experience with us and Thank You for choosing our Hotel on your recent trip to Bermuda.  We are so happy to hear you enjoyed your accommodations and the amenities we have on property. It was a pleasure hosting you and we hope to welcome you back again in the near future! 
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Nov 17, 2017
Nice Hotel, very friendly staff. The hotel has free water taxis to Hamilton. The service runs only in mornings and evenings but very convenient. Rooms are nice and comfortable and has great view of water. The only negative is that the room I stayed in has very disgusting sewage smell on day 2 and the hotel were able to switch my room the same day. However, it was a hassle and it seems that they were aware of the problem. So, I do not understand why they booked me in the room without confirming the problem of the smell is gone forever. The staff were nice but offer no credits for the inconvenience.
Comment from Hotel Management
Nov 20, 2017 by K. Bean, Hotel Management
Good day Binbin, Thank you for sharing your recent visit with us. I would to apologize for the inconvenience you experienced with us. We thought the issue was resolved, however I can definitely confirm it has been rectified. I hope this doesn't deter you from a future visit with us and once again my apologies. Regards, K. Bean
4 out of 5
by A verified traveler from London

Its lovely watching the sun rise over the harbour

Posted Nov 7, 2017
All the rooms overlook the harbour and the hotel has its own water taxi which makes this an ideal hotel for people doing meetings in Hamilton. However, you are not in the centre so it is more relaxing and a great get away. It is linked to Blu the restaurant at Belmont and if you want to go to the beach there is a great walk over the hill. Staff are great so all in all a good place to stay.
Comment from Hotel Management
Nov 20, 2017 by K. Bean, Hotel Management
Dear HC, Thank you for sharing your recent stay with us. It was a pleasure to have you and hopefully we have the opportunity to welcome you back in the near future! Regards, K. Bean
3 out of 5
by A verified traveler

hard to get around

Posted Oct 17, 2017
Shuttle only went to cocoa beach which was lame, very small are on cliff to sit in chairs, area smelled . Shuttle slow on return back to hotel . Limited seating around pool area, Free water ferry limited times and broke down one day
Comment from Hotel Management
Nov 20, 2017 by K. Bean, Hotel Management
Thank you for sharing your review. Your feedback is very important to us. We are sorry to hear you were unhappy with some of the amenities offered. We will certainly look into the areas mentioned and address where we can. We hope we can welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Beautiful waterfront hotel

Posted Oct 1, 2017
Beautiful waterfront hotel across from downtown area. Complimentary water ferry takes you across to downtown area where you can eat, shop and take ferries to other parts of the island. Hotel also has shuttle to take you to Coco Reef hotel to enjoy their beach. The hotel staff (and people in general living in Bermuda) are some of the friendliest I have ever met. Staff was very accommodating, helping make our vacation relaxed and enjoyable. There are two restaurants in hotel and pool bar.
Comment from Hotel Management
Nov 20, 2017 by K. Bean, Hotel Management
Thank You for taking the time to share your experience with us and Thank You for choosing our Hotel on your recent trip to Bermuda.  We are so happy to hear you enjoyed your accommodations and the amenities we have on property. We are also so pleased to hear that our staff took such good care of you.  We hope to welcome you back again soon! 
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Week at the Newstead Belmont Hills Resort and Spa

Posted Sep 10, 2017
Pros: The pool, the rooms, frequency of the Coco Beach shuttle with complementary beach chairs voucher.
Cons: Complementary van transport between hotel and Hamilton during the 5 hour gap when the boat is not running.
Location: Hamilton is right across the sound from the hotel. Can get ferries to other points on Island from there. Has it own golf coarse
We had a splendid week's stay and would stay there again and also recommend it to friends. The staff was warm and friendly.
Comment from Hotel Management
Sep 17, 2017 by K. Bean, Hotel Management
Dear The Barnhart's, Thank you for sharing your experience and recommendation. Looking forward to welcoming you back in the near future!