Ratings based on 161 Verified Reviews

3.4 out of 5
75% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
The staff was very friendly and helpful. The hotel could be updated.
2 out of 5
by A verified traveler

Posted Jul 4, 2017
BUILDING OLD, RUNDOWN AND NOT UP TO qUALITY iNN STANDARDS.
2 out of 5
by A verified traveler from Denver

Run Down hotel!

Posted Jun 22, 2017
Pros: Location.
This hotel needs a complete re-do. Exterior was dirty and old. Even the restaurant was old and dirty. Old lumber stacked in the restaurant entrance. Very disappointing.
5 out of 5
by Louisa

This traveler left a rating score only Posted May 19, 2017 on Hotels
3 out of 5
by A verified traveler

Convenient but average

Posted May 17, 2017 on Hotels
Good location and friendly staff. Comfortable but a little worn. Wall needed painting, tv remote was sticky (ugh), spotty wifi. No elevator to second floor.
5 out of 5
by jennifer

Great location and breakfast!!

Posted May 15, 2017 on Hotels
Perfect location, across the street from the springs! Large room and very quiet. Plus, they had an omelet bar in the morning, best breakfast on our trip!! We will definitely stay again!!
1 out of 5
by A verified traveler

Good and Bad

Posted May 5, 2017 on Hotels
The customer service was great! The room smelled horrible. I was a little skeptical of the bedding. The desk in the room had a broken leg that was just propped up against it.
3 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs

Okay Place Near Hot Springs

Posted May 3, 2017 on Orbitz
Pros: Barkeeper and front desk help.
Cons: Fix the lights in the rooms, figure out how to quite down the heating system and please get decent mattresses.
Location: Wolf Creek Ski is only 25 minutes away and hot springs are across the street.
Nice location in Pagosa Springs, right across street from Hot Springs. Hotel is okay, layout is a bit awkward but they make the best of it. Heating was noisy and mattress needs to be replaced. Room was okay, large and spacious. Unfortunately not all the lights worked. Staff was very friendly and the barkeeper was fun to chat with. Drinks were good, free breakfast was okay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 29, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Cheap stay near downtown.

Posted Apr 25, 2017 on Orbitz
A little dingy and rundown but the super friendly staff more than made up for any short comings.