Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
2.6 Room cleanliness
1.8 Service & staff
2.0 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Jagmeet S from Bombay

Stay at Grand Mumtaz, Pahalgam

Posted Apr 1, 2016 on Hotels
We were on a family leisure trip. The hotel location had scenic views. The property looks pretty on the whole. However, the service was below average. Except for a couple of House keeping staff and Aamir from the restaurant, the overall service attitude was elusive. But this was made up for by Aamir and some other staff. Also one would expect a much better quality of linens, toiletries and bathrooms for the price that the hotel charges. The Front desk and guest relations staff certainly needs improvement with their customer greeting and handling skills.
3 out of 5
by Nikhil

This traveler left a rating score only Posted Aug 30, 2015 on Hotels
3 out of 5
by Arshid from Mumbai

OK

Posted Feb 17, 2015 on Hotels
Room was not that good, service was poor. Only location was fantastic
2 out of 5
by A verified traveler

Problem in heating system

Posted Jan 1, 2012 on Hotels
The heating system was pathetic.it was a bad experience because of that
3 out of 5
by A verified traveler from New Delhi

Negotiate

Posted Jun 6, 2011 on Hotels
These guys at Grand Mumtaz Pahalgam deal customer to customer differently. Although I had paid a hefty amount to book two nights and it was supposed to be a good room / standard delux room but they tried to slip me into a shallow shady kinda room. I had to change immidiately. Please always insist to get a better room otherwise they will just put you in older wing where the rooms are just lousy stinky and inwards with no view. Ciao