Ratings based on 432 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Location close to almost everything

Posted Apr 23, 2018
Pros: Location and the size of the room.
Cons: Limited wifi service and limited tv channel. Please consider to add local news tv channel in your selection.
Location: Beach, ferry terminal to go to nearby island and also to Russel. Waitangi Treaty Ground is 2km from hotel.
What we like about this hotel is the location. Close to the beach, ferry terminal,restaurant and shops in Paihia town.
Comment from Hotel Management
Apr 23, 2018 by Tyler VT, Hotel Management
Hi June, Thank you for leaving your review. I hope you enjoyed your stay in Paihia. I have noted your feedback on the wifi and will be sure to pass this on.
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland NZ

Nice hotel in a beautiful location

Posted Apr 23, 2018
Pros: Location and setting.
Location: Very good. Even had a games room.
We arrived arrived about 1 hour early. We over given one room out of two. Other was given after 15 minutes. Even gave us late check out. Very comfortable room and beds. Beautiful swimming pool which is solar heated. Very close to attractions and restaurants.
Comment from Hotel Management
Apr 23, 2018 by Tyler VT, Hotel Management
Hi Gamini, Thank you for your feedback. Great we were able to check you in early. Hope you enjoyed your stay and we see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2018
Great location and value. Only thing I would say is we requested adjoining rooms but weren’t given them. Then we checked and there was one available so we could be changed but it was odd that they didn’t just give us those rooms right away given we requested them
Comment from Hotel Management
Apr 23, 2018 by Tyler VT, Hotel Management
Hi there, Thank you for your review, I apologise we didn't meet your initial requests and will put more focus in this area.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great Value

Posted Apr 21, 2018
We are repeat customers.Great value in a really central location.Easy walk to shops and wharf.Buffet breakfast has a good choice of food.Will stay there again
Comment from Hotel Management
Apr 22, 2018 by Tyler VT, Hotel Management
Hi Glenys, Thank you for staying with us again, we hope you enjoyed your time and look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Fantastic hotel perfect location to beach

Posted Apr 21, 2018
Wonderful short stay here. The view and facilities were 1st class. Staff went above and beyond to facilitate our needs. Can’t wait to revisit!
Comment from Hotel Management
Apr 22, 2018 by Tyler VT, Hotel Management
Hi Michelle, Thank you very much for your kind words, look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from whanagrei

Everything our family needed.

Posted Apr 21, 2018
Great helpfull staff, clean, close to shops, and a lovely cooked breakfast, will be back to stay again.
Comment from Hotel Management
Apr 22, 2018 by Tyler VT, Hotel Management
Hi Jo, Great to see you enjoyed your stay! Hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice to be by the beach

Posted Apr 16, 2018
Nice hotel but the breakfast wasnt nice and other guests were not conciderate and very noisy with slaming doors and talking loud! Apart from that a nice place to stay...
Comment from Hotel Management
Apr 16, 2018 by Tyler VT, Hotel Management
Hi there, Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Last minute bliss

Posted Apr 15, 2018
I had to find a hotel at short notice as was travelling and I was sick. This hotel is very nice and the staff are amazing and very helpful. Hotel is directly adjacent to the waterfront and 2 minutes walk to the town, shops, restaurants and ferry wharf. Lovely pool as well. I was unwell so the staff brought my dinner to my room and checked on me the next morning.
Comment from Hotel Management
Apr 16, 2018 by Tyler VT, Hotel Management
Hi there, Thank you for your review, great to see you enjoyed your stay, see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Good Motel in a Tiny Town

Posted Apr 12, 2018
Pros: Friendly and spacious. Lots of hot water for shower. Free parking and free Internet.
Cons: The Internet connectivity keeps timing out. They will give you new codes, but it could be improved with a longer lease time.
Location: It is about 3/4 mile from the downtown iSite and straight down the street, which is flat so it is an easy stroll. Hobbiton is the big draw.
Many people stay in Matamata when they visit Hobbiton movie set. The iSite downtown where one catches the coach to Hobbiton is designed to look like a Hobbit Home. The motel is walking distance to the iSite. It is an older style Mom and Pop motel with hand made cabinets and shelving. There is heat, but no AC. They do provide fans in the rooms. A little kitchen is well stocked with utensils. They are very nice people and obviously want customers to be satisfied. There is a tiny laundry. Downtown there are a large number of excellent restaurants and a grocery store. Rooms are remarkably spacious, and all on the ground floor. There is free parking outside the rooms. Internet is satisfactory and free. You need to get codes from the office. There are no fancy business-class hotels in this tiny hamlet. This is a good choice. If you go to Hobbiton for a Hobbit dinner (twice weekly), you will be driven back directly to your motel in Matamata. All buses stop at the iSite.
Comment from Hotel Management
Apr 15, 2018 by Tyler VT, Hotel Management
Hi David, Thank you for your review. Was this review meant for us? As our little hotel is based in Paihia, top of the north island and the location reviewed looks a lot like the central north island. In either case we hope you enjoyed your holiday!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic stay

Posted Apr 10, 2018
Quiet amazed with this hotel. Nice and lovely staff and the hotel is clean and well maintained. bed was so soft , didn't feel like waking up the next day.
Comment from Hotel Management
Apr 10, 2018 by Tyler VT, Hotel Management
Hi there, Thank you very much for your kind words, great to see you enjoyed your stay with us.