Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Nice hotel with great location

Posted Aug 22, 2016
A nice but dated hotel. Staff were very nice and helpful. After hours noise was an issue. Well above average dining experiences.
4 out of 5
by A verified traveler

Bien situé, à 2 minutes de la I-90

Posted Aug 9, 2016
Hotel juste en retrait de la I-90, donc entend pas l'autoroute. Chambre confortable et silencieuse. Lobby de l'hôtel très bien et bel aménagement.
3 out of 5
by A verified traveler from Ft. Worth

Quail Hollow is just ok

Posted Aug 1, 2016
Pros: Lobby area was nice
Cons: Rooms need updating with new beds, carpet, better lighting. Exercise room needs a complete makeover. VERY DATED.
Location: across from Tri Point Medical Center. Within 10 minutes of beach, river fishing. Nice Golf Couse behind resort.
Nice lobby and restaurant and bar area - although odd that restaurant and bar are on second level. Guest rooms are dated, have poor lighting and beds are a bit hard. A little thing, but only one waste basket - in the bathroom, not one for main area near desk? Hotel is spread out and elevators are slow. Exercise room is big but machines are in awful shape - a couple are literally held together with duct tape! Exercise area not very clean - so machines are not lubricated. On a positive note, it is a great central location for Mentor, Painesville and Concord. Just across the street from Tri Point Medical Center, so good for me visiting ill relative.
4 out of 5
by A verified traveler

Nice hotel near cleveland

Posted Jul 20, 2016
Nice people. Spacious rooms. Clean. Workout room is big. Pool is nice.
3 out of 5
by A verified traveler from Niagara, Ontario

Decent, average hotel

Posted Jul 15, 2016
Pros: Pool, lobby
Nice location, easy access off the highway. Polite and friendly hotel staff. Lobby is newly renovated, but rooms are dated and a bit drab. Nothing fancy - definitely 2.5 - 3 start quality.
2 out of 5
by A verified traveler

A hollow experience.

Posted Jul 13, 2016
While the hotel presents at an acceptable standard, there are clear signs that it's slowly being run into the ground. The dingy rooms with 80's fixtures are depressing. The hotel can be noisey on weekends so avoid if your hoping to sleep before 3am. I had a MacBook charger stolen from my room, the hotel staff could not have cared less.
5 out of 5
by A verified traveler

last minute

Posted May 9, 2016 on Hotels
very nice and relaxing
4 out of 5
by LEE from south korea

조용하고 편안한휴식

Posted May 7, 2016 on Hotels
직원들도 친절하고 객실또한 편안했읍니다
4 out of 5
by Ray from Spokane, WA

Good for business

Posted May 6, 2016 on Hotels
Good for business
4 out of 5
by A verified traveler from Hartville,OH

Comfortable place to stay

Posted May 4, 2016
Convenient place to stay because it's close to family for us