Ratings based on 197 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bogota

Nice hotel close to a lake

Posted Oct 24, 2017
Beautiful place, lots of activities: mountain biking, water skiing, horseback riding, jacuzzi, swimming pool, spa. I celebrated my wedding anniversary and we were amused! Want to go back soon
Comment from Hotel Management
Nov 1, 2017 by Maria Matilde Campo Saavedra, Hotel Management
Good evening Dear Guest. We appreciate your comments and we are very happy to know that you enjoyed your stay and hope to return soon to enjoy our Hotel again. Receive a warm greeting, Maria Matilde Campo Estelar Paipa Hotel & Convention Center.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Fl

By far the nicest hotel i've ever stayed at

Posted Feb 11, 2017
Classical, colonial, timeless. You will not be disspaointed
Comment from Hotel Management
Feb 14, 2017 by mariam.campo@hotelesestelar.com, Hotel Management
Good Afternoon Mr. Alex. Thank you for your comment, is very important to us know your time here was good. We hope to return again soon to enjoy our Hotel. Best regards, Maria Matilde Campo Estelar Paipa Hotel & Centro de Convenciones
5 out of 5
by Daniel

Excellent

Posted Jan 8, 2017 on Hotels
Great experience in this nice hotel.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Good Afternoon Mr. Daniel. Thank you for your comment, is very important to us to know your time here was good. We hope to return soon to enjoy our Hotel. Best regards, Maria Matilde Campo Estelar Paipa Hotel & Centro de Convenciones
5 out of 5
by Daniel

Excellent option

Posted Jan 6, 2017 on Hotels
It was just great and we could relax with the family.
4 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Overall, Veryhappy with my two nights stay.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Good afternoon We appreciate your comments and we hope to return again soon to enjoy our Hotel. Best regards, Maria Matilde Campo Estelar Paipa Hotel & Centro de Convenciones
5 out of 5
Recommended
for Everyone
by A verified traveler from Bogotà

Posted Oct 16, 2016
Pros: family friendly
Location: you really don't need to leave the hotel
spacious rooms and plenty of actitivies for the little ones
Comment from Hotel Management
Oct 31, 2016 by mariam.campo@hotelesestelar.com, Hotel Management
Buenas tardes Apreciado Huèsped. Agradecemos mucho su calificación y su comentario y esperamos regrese pronto a disfrutar nuevamente de nuestro Hotel. Reciba un cordial saludo, Maria Matilde Campo Estelar Paipa Hotel & Centro de Convenciones
4 out of 5
Recommended
for Everyone
by A verified traveler from bogota

my wife and I always visit this hotel

Posted Aug 8, 2016
Pros: most of it
Cons: hot springs are very demanded, so you have to wait in line sometimes
Location: location is excellent
this hotel is excellent including its service, facilities and location. I feel that is a bit pricey, but its OK its worth it
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Good afternoon Mr. David. We appreciate your comments and we will review your observation to correct what happened. We hope to return again soon to enjoy our Hotel. Best regards, Maria Matilde Campo Estelar Paipa Hotel & Centro de Convenciones
1 out of 5
by A verified traveler

Additional charges for the room. 40USD Extra

Posted Aug 1, 2016 on Hotels
The hotel charge additional money for my wife. The hotel also charges security fees and insurance fees. In addition to the money already paid to Hotels.com I have to make and extra payment of almost 40 dollars. The hotel is nice, swimming pool to cold for the external weather conditions. Additional payments must not be allowed for a room with two beds. I have to pay extra charge for my wife in the room.
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Good afternoon We appreciate your comments and we will review your observation to correct what happened. Best regards, Maria Matilde Campo Estelar Paipa Hotel & Centro de Convenciones
4 out of 5
by Christopher from Vero beach

Beautiful

Posted Jul 10, 2016 on Hotels
Sweet spot !
Comment from Hotel Management
Jul 31, 2016 by Estelar Paipa, Hotel Management
Buenas tardes Apreciado Huésped. Agradecemos su comentario y esperamos regrese pronto a disfrutar nuevamente de nuestro Hotel. Reciba un cordial saludo, Maria Matilde Campo Estelar Paipa Hotel & Centro de Convenciones
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 11, 2016
Increíble lugar, muy lindo y silencioso perfecto para descansar.