Minibar, in-room safe, desk, laptop workspace

Reviews of Kimpton Blythswood Square Hotel, an IHG Hotel

5 out of 5
Kimpton Blythswood Square Hotel, an IHG Hotel
No.11 Blythswood Square, Glasgow, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1003 reviews" "
Rating 8 - Good. 184 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional! Every single staff member we spoke to went absolutely above and beyond - incredibly friendly and helpful from the whole team. Thank you for making our stay so wonderful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Karen

Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab spa facilities staff lovely . A bit noisy beside road .
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, spa facilities really good and excellent breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bathtub that overlooked the rest of the room.
Stayed 7 nights in Aug 2023

10/10 Excellent

Merissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! Loved everything about this hotel and have absolutely nothing bad about it. Bed comfortable Spa service enjoyable Spa amenities enjoyable Food delicious room clean valet parking easy customer service outstanding this place takes pride in what they do and you can tell. I would LOVE to stay here again, sad I didn't have more time here!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice, the spa is amazing, but the Staff is top notch!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Declan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Gary

Stayed 1 night in Dec 2023

4/10 Poor

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is quite a nice hotel and has the kind of service you would expect for a premium priced hotel However, the primary purpose of a hotel is to provide a place for guests to sleep and this is where the hotel fails miserably. The beds are without exaggeration the most uncomfy I have ever slept on. The mattress and pillows are so soft that they would appeal to only a very niche number of people. Anyone with a bad back or is in the overwhelming majority of people that prefer a medium to firm mattress should avoid this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I went for our birthdays, the staff were so friendly, especially Charles. Bed was so comfy and the bathroom is out of this world. The food was delicious also, can’t wait to stay again
Stayed 1 night in Dec 2023

8/10 Good

David, East Kilbride

Traveled with family
Liked: Amenities, property conditions & facilities
A good 4 star, not a 5 star. Carpet and couch in room were stained. Night manager challenged us on if we were residents just because they had a celebrity staying. Young staff not very attentive. Lacked leadership.
Stayed 1 night in Dec 2023

2/10 Terrible

V

Stayed 1 night in Dec 2023

2/10 Terrible

V

Stayed 1 night in Dec 2023

10/10 Excellent

Graeme

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Stayed 1 night in Nov 2023

4/10 Poor

William

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I think this is the most expensive and supposedly best hotel in Glasgow. Located on beautiful Blythswood Square. Maybe we expected more. • The sheer curtain in the room was torn and tattered and tied to the rail with string. • The door to the the minibar cabinet fell off it's hinges. • The AC in the room was not working. Our room was between 75 and 80 degrees. They gave us a fan. This was December. • The mattress was so soft it was like sleeping in a hammock. • Overall a disappointment. Would not stay again.
Stayed 2 nights in Dec 2023

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great but the breakfast!
Lovely hotel, great spa, friendly and accommodating staff. the only reason for 4 stars was the breakfast both days was disappointing. First day in the restaurant the hollandaise just tasted of vinegar, the second day to the room, the pancake was tough and inedible. Small complaints but given the cost a disappointing detail.
Stayed 1 night in Nov 2023

10/10 Excellent

Joyesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary short break
The best 5 star hotel we have stayed at in the UK this year. Service was excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kirsteen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience from start to end. Thanks
Stayed 1 night in Nov 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay again !!
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel 🏨 Actually I think it’s the best hotel I’ve ever stayed at! Seriously 👍🌻🌻🙏 Highly recommend this hotel!
Stayed 2 nights in Nov 2023

10/10 Excellent

Zaira

Stayed 1 night in Nov 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for shops and walkable to west end restaurants
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Kirsty on front desk, wonderful lady! Recognised id had a terrible few days and comp me a breakfast! Love the hotel and will be back with Mrs Marshall next time. Great room loved the bed
Stayed 1 night in Oct 2023

10/10 Excellent

Jim Hwee Kiat

Stayed 4 nights in Oct 2023
Response from Ainslie McTaggart on Oct 18, 2023
Dear Jim Heww Kiat,Thank you for taking the time to tell us about your experience at Kimpton Blythswood Square Hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Kimpton, and if I can be of assistance to you, please contact me directly at 0141 248 8888 or ainslie.mctaggart1@ihg.com.Sincerely,Ainslie McTaggartGuest Services Manager0141 248 8888

6/10 Okay

Nicole

Traveled with partner
Liked: Cleanliness, staff & service
I did not like the bed at all - from the base frame (it looked dirty) to the hard bed and soft, useless pillows. The headboard also looked like it hasn’t been cleaned. The safe was not working. I did enjoy the lobby area and the staff was so friendly and helpful!
Stayed 1 night in Oct 2023
Response from Ainslie McTaggart on Oct 18, 2023
Hi Nicole, Thank you for taking the time to tell us about your experience at Kimpton Blythswood Square Hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.I'm glad you enjoyed the lobby & the service you received. In saying this I am sorry that the bedroom wasn't up to scratch We hope that you will give us the opportunity to serve you again in the future. Should you book with us again, please contact myself directly so I can personally look after you and ensure you experience the best we have to offer here at the hotel.Again, thank you for choosing Kimpton, and if I can be of assistance to you, please contact me directly at 0141 248 8888 or ainslie.mctaggart1@ihg.com.Sincerely,

10/10 Excellent

Rebecca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was wonderful, especially in reception and at spa. Room was spacious, clean and well appointed. Loved the stay.
Stayed 1 night in Sep 2023
Response from Ainslie McTaggart on Oct 18, 2023
Dear Rebecca,Thank you for taking the time to tell us about your experience at Kimpton Blythswood Square Hotel.Thank you for this incredible review! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Kimpton.Sincerely,

10/10 Excellent

Lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ainslie McTaggart on Oct 18, 2023
Dear Lewis, Thank you for taking the time to tell us about your experience at Kimpton Blythswood Square Hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Kimpton.Sincerely,

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel, good location, large comfy rooms, helpful staff & good restaurant
Stayed 3 nights in Sep 2023
Response from Ainslie McTaggart on Oct 18, 2023
Dear Gregory,Thank you for taking the time to tell us about your experience at Kimpton Blythswood Square Hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Kimpton.Sincerely,

8/10 Good

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary spa was lovely. Very central location.
Stayed 1 night in Oct 2023

10/10 Excellent

Umadevan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hitel
It was great
Stayed 4 nights in Sep 2023
Response from Ainslie McTaggart on Oct 18, 2023
Hi Umadevan, Dear Carol Sime,Thank you for taking the time to tell us about your experience at Kimpton Blythswood Square Hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Kimpton.

10/10 Excellent

Timothy, Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly and helpful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with wonderfully friendly, attentive staff. Room was big and comfortable. Nice bar and breakfast room. Concierge. Very helpful. Gave us maps and directed us in the activities we wanted. Public car park pretty far away, but hotel was excellent. Would highly recommend it.
Stayed 2 nights in Sep 2023

6/10 Okay

Raashi

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The reception and spa staff were very friendly and helpful however the property standards were not at par with 5 star standards at all. We were given an upgrade at our check in the upgraded room had a worn out sofa with big stains as well stains and damage on the carpet. We asked to take a look at our original room if we liked that better and we did and moved back to the room we originally booked. During our stay we requested the room service for a couple of bottles of water and some amenities but either the requests were not fulfilled or only some items were provided. Overall, disappointing experience considering the price point with a lot of wear and tear on the hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Stayed 1 night in Sep 2023

6/10 Okay

Marie

Liked: Cleanliness, staff & service
Nice location. Dining options limited and all areas were very cold with excessive air conditioning
Stayed 1 night in Sep 2023

10/10 Excellent

Tibor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Glasgow experience
A well-equipped central Glasgow hotel with notably friendly staff. Great breakfast buffet. Minor criticisms: lack of good bread eg sourdough. Also it needs a simple cafe or brasserie for less elaborate meals, the menu choice for simple dishes is conspicuously poor. Overall: great.
Stayed 5 nights in Aug 2023

10/10 Excellent

Jeremy, Fairfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking central area, river and west end.
Stayed 2 nights in Aug 2023

4/10 Poor

Olena

Disliked: Cleanliness
Stayed 2 nights in Aug 2023

2/10 Terrible

V

Stayed 1 night in Aug 2023

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in convenient location. One negative is that spa is closed to hotel guests most of the day as it’s reserved for spa packages
Stayed 1 night in Jul 2023

10/10 Excellent

helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great - Expedia customer service when I wanted to reschedule the date for one of the rooms however was awful. As a long-standing customer of Expedia I was extremely disappointed to be treated with such disregard!
Stayed 1 night in Jul 2023

8/10 Good

Laura, Kearny

Traveled with partner
Liked: Staff & service, amenities
The hotel building is beautiful. The staff attentive and courteous. The only thing is the upkeep overall of the property. It needs some TLC.
Stayed 2 nights in Jul 2023