Ratings based on 15 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon USA

Absolutely perfect for the tired traveler!

Posted Jul 23, 2016
Pros: Everything.
Cons: No.
Location: Palencia was perfecto! We needed to stop before heading to Madrid and found the town charming. Music, parks, cathedrals, shopping, within minutes.
What a great find! Close to the train station and the city center. Clean, brand new, great hosts. Wifi was excellent and the hotel was incredibly priced.
3 out of 5
by A verified traveler from Gainesville, FL

Small room in a clean hotel

Posted May 21, 2015
The hotel itself is fine, but the room was very small. Not even a chair or a desk. Basically, just a bed, although the bathroom was not that cramped, and the general decor and cleanliness was fine. The hotel is close to the train station, so the location is OK. The breakfast was, on the whole, fine, even if some items could be a bit fresher. The staff was not bad, but nothing special. This was the least appealing of the 5 hotels I stayed during this trip, but it was not that bad--just below what I am used to, esp. for a 4 star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a charming town

Posted Apr 3, 2015
Probably the best front desk staff I have EVER encountered. Courteous, helpful... Seem to really enjoy their jobs and the town they live in. Great safe location near the train station and old town.
4 out of 5
Recommended
for Everyone
by MET

Good stopover hotel.

Posted Jan 4, 2014
A decent, modern hotel which served its function well, being 2 hrs from the early evening arrival of the Santander ferry, and a lovely town in which to stopover on the journey south. Quiet location across the railway track from the main town, but no problem to walk across through the underpass to find restaurants etc. Private parking very tight in the lift down to the small car park but just managed it in a 4x4. Nice modern bathroom in the room. The only complaint was the bed mattress, very thin and not very comfy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stopover hotel -modern and very functional

Posted Mar 13, 2013
Good stop-over hotel en route from Santander to the Algarve. Modern hotel with secure underground parking. Everything worked well and the hotel is near enough to the centre of town to be able to walk around the centre and explore hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

happy traveler

Posted Jun 7, 2012
Pros: great staff & nice accomadations
Location: great location near train station and central to everything in the city.
wonderful hotel. would definitely stay here again!
3 out of 5
by A verified traveler from UK

More accurate website

Posted Nov 2, 2011
The Hotel was very modern and clean. However, it should make it clear on the website it is difficult to access their car park as it is by lift from street level. Only a medium size car would fit into the lift so the alternative is to park at the back of the hotel in a residential street. Their website should also say the restaurant and bar are not open on a Sunday evening. After a long car drive you do not want to have to go and find a restaurant. Unfortnately, the hotel did not meet our expectations for convenience when we arrived although the breakfast faclites were fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2015
Cons: La dureza de los colchones
Me ha resultado muy acorde la relación calidad-precio, así como la proximidad al centro de la ciudad y a la estación de ferrocarril.
4 out of 5
Recommended
for Everyone
by A verified traveler from B.

Amabilidad de calidad

Posted Mar 23, 2015
El personal siempre dispuesto a informar y con una sonrisa. Recomendable sin duda.
4 out of 5
Recommended
for Couples
by A verified traveler from Tarragona

Recordaré el parquin.

Posted Mar 15, 2015
Pros: El personal del hotel es lo mejor
Cons: El parquin.
Buen hotel en general. Cercano del centro aún teniendo la vía del tren por medio, pero se puede pasar por un paso subterráneo. Con coche es más difícil llegar, pero tampoco hay problemas. Para bajar el coche al parquin hay que colocarlo en un montacargas y los coches de tamaño XXL, lo pasan mal.